Petbarn Surry Hills

Came here after losing our dog’s name tag to get a new one engraved. It’s so clutch to have a large pet store like in the neighborhood. If I need something immediately, I’ll probably check it out. Super conveniently located near Central station. Heaps of toys, food, and cute cats for adoption. They also do grooming, but I don’t know much about that. Our pup got lots of free treats and samples!

A new Petbarn location within close proximity to work!Great service by the team so far, and same products as other main stores, so very handy to pop by during a lunch break if I can't make it to my local store.

Friendly and very helpful staff who make every Petbarn experience something to look forward to :)Great selection of pet essentials and toys for most pets.We also had two amazing grooms from the in-house dog groomers.Highly recommended! An asset for the neighbourhood.

Thank you for the superstar service! Petbarn's service is exceptional. The chat agents, especially Irie, are super awesome. The 2-Hour delivery arrived within half an hour. The storefronts, namely Bondi and Surry Hills, wrote me lovely handwritten messages. From start to finish, my experience with Petbarn has been exceptional!(I will duplicate this review for the Bondi and Surry Hills branches because there is no online storefront version of Petbarn where I can leave a review.)

Wonderful store, very handy to me (and central to Central, so extremely close to a Transport Hub), the Staff are remarkable and awesome. Every single staff member engaged with me while I was browsing. Abundant range of products, mind you I was only looking on the dog and puppy part, from toys to kibble to wet food and frozen food. But the Staff were just astounding. I took my puppy in and the staff were so welcoming to her. Wonderful store.

Petbarn Surry Hills have variety of food, grooming materials, toys and clothings. Staffs are really friendly and show passion about pets. A short stroll from Central Station as well.

Best groomer!! Fantastic job and very gentle and caring. Marley came out very relaxed which has not been the case with most other groomers. Quite out of my way but there was not else available on that day. I'll so glad and I'll be going there from now on. Thank you so much!

Great Sydney CBD location! If you drive, the council ticket parking directly out the front of the store on the weekend is just $1 for 15 mins so enough time to quickly buy some things and have a friendly chat with a Petbarn team member. I bought some flea/tick treatment and litter for my cat and Store Manager Katie was so lovely. I also love the cool warehouse design of the space - lots of natural light and high ceilings. I look forward to my next visit :)

Staff are amazing! There's nothing too big or small that they're not willing to help out with!I would love to give an extra star, but since opening many months ago, I've been in the store or phoned in many, many times regarding frozen rats/mice for my snake. I've been given the same answer time and time again... that they're yet to get them in, but they're coming soon. Soon has never arrived. It's disappointing bc I've had to source rats/mice from other stores, which incurs a $10 delivery charge (not pleased with that)Unfortunately (for Petbarn), I have gone to a new, cheaper store, Biota Studio - Aquarium and Reptile Enclosures, that has opened up on Elizabeth Street, Surry Hills. Here I can get not only rats/mice but also rabbits and quail!!In saying that, I still love Petbarn for all my dogs needs!Keep up the good work guys, it's always a pleasure dealing with your employees, and great selection for everything my dog needs!

Words don't begin to describe this place, but a goofy dog grin might do the trick. Humans find solace in Bunnings, Kmart and maybe even Costco, to them that is their Mecca. To Pets, meet Petbarn. The paradise of petty pleasure, I stumbled into this place and my wallet was slightly nervy as was the doxie waiting at home. Playing it cool, I had a Click and Collect order to pick up, nothing else, willpower steady. I was promptly attended to by the cheery lady at the counter who swiftly picked up the order and asked if I needed anything else. My mind was telling me no, but my body, my body was telling me yes (F. U. R. Kelly, btw). You don't enter pet heaven that often.I offered an olive branch, We just got a little puppy so this will be a Godsend"