CEVA Vehicle Logistics

Paid for top premium service. Dropped my car off at Pinkenba/Brisbane for 10 working day delivery. 50 days, no car ! My car was lost in Sydney, when it arrived 2 months later, it had an oil slick on the bonnet, gearbox was stuffed 3k and an extra 59 kilometres on the clock. The big boss of CEVA called me after 3 months to say Soz "

I utilised ceva to transport my vehicle from Sydney to Perth. The website suggested this would take approximately 3 weeks. Once booked the ETA was immediately 5 weeks, which I thought must be absolute worst case scenario. In the interim I was forced to hire a car at great expense. The car travelled from sydney to adelaide in about a week then sat in Adelaide for more than 3 weeks. I called them daily requesting updates as nothing was forthcoming on the tracking info. The offshore call centre tried, but the language barrier caused difficulties. They couldn't provide any information accept to say they will contact the operaions manager, who wasn't forth coming. In my experience the vehicle tracking info wasn't up to date either. I eventually received my car in perth just over 6 weeks.

If I could give less stars I would. My fuel tank had just over a quarter of a tank when it got loaded on the truck in Perth. I was told the car was only driven to load the car on and off trucks etc. Fuel tank was bone dry in Adelaide so someone along the way has siphoned my tank. There was nothing in my ash tray but that had been left open as well so assuming someone decided to have a look for cash too. Wouldn't recommend to anyone.

This company moved my 2 vehicles from NSW to Adelaide. While the exteriors were fine on delivery, I discovered later that the handbrake on the '72 Kombi was jammed, extremely difficult to release and could only be reapplied halfway. There is a sign near the handbrake stating that it needs to be turned to the right to release. The driver obviously ignored this and, according to the mechanic who had to fix it, used brute force, such as a kick or a hammer to release the handbrake, bending the ratchet in the process. CEVA have denied responsibility, saying that the warranty only covers panel damage and their drivers would never do that. The handbrake worked perfectly prior to this lot being entrusted with it. I won't use them again.

SUPER impressed with this company! If I could give more than 5 stars I would! We had our car transported from Perth to Adelaide. We were initially told it may take 13 business days. It arrived in 1 week. The whole time we were kept up to date with the tracking system and customer support were always kind and helpful. Pricing was good and it was easy to book and easy to collect. 100 percent hassle free service. Thanks for doing such a great job CEVA. We will be sure to recommend you to all our friends and family.

My car came with throttle unplugged, my SAAS throttle controller was missing. It cost me over $1500 to have new accelerate paddle replaced.I wouldn't recommended this service.

hello guysplease do not use ceva logistics service.I have given my car 10 days ago and call today about status so they told me that will call you after 7 days but not sure it will reach or not.and their website or online booking is saying that will deliver with in 7 days.they are making people fool.thank you and sorry for your great service I will never going to use it again

CEVA transported car from NT to SA, I booked online, given up to 2 weeks for transportation, it took 3 days once collected from NT depot. Great, but then somewhere in transit either loading in NT during transporting or offloading in SA the car was damaged. The drivers door handle arrived hanging off, taped up by the people here at CEVA Adelaide, now told 2 days and I'd be contacted for insurance to repair, after a week can't get hold of anyone is not answering phone and return email says they're too busy to get back to me. I have a car now I can't enter through the drivers door. I either have to leave window down to open door or enter via passenger side. What turned into a good service initially has turned into something I don't know when will end. CEVA Adelaide washed their hands of it saying it's up to CEVA insurance to remedy, so I have to wait til they want to remedy before I can even transfer the car. Absolutely terrible service in the end.

The mixed reviews for CEVA had me a little concerned heading into transporting my pride and joy from Melbourne to Adelaide... Personally used the open carrier standard service, Vehicle was transported DAYS ahead of schedule and arrived exactly as delivered, and I checked thoroughly. The portal updates were clear and the depots were helpful throughout the process. Thankyou kindly to the CEVA team in Melbourne and Wingfield, id employ you again in a heartbeat!!

New driver. Got bogged on my property, fairly clueless.An Indian gentleman, and an Indian boss, I believe, after speaking on the phone to him. The very 1st thing the boss said to me, indeed, before the obligatory pleasantries, was to try and BLAME ME for them getting bogged, thus trying to put the onus on me to fix and pay for the situation. In fact, the driver didn't listen to my suggestion.They wanted me to use my old Toyota Ute 4wd to unbog an 8? ton truck, you've gotta be kidding.They were saying anything to avoid paying the cost of getting out of the bog.Eventually I was able to arrange a heavy tow vehicle, (I might add that I didn't need to help them anyway, and I almost walked away after the rudeness of the boss) and the driver of the tow truck, having had similar dealings with these type of people in the past, prudently required payment before hitching up to the tow vehicle. Prior to assisting CEVA with this tow truck, another local I spoke to didn't want to help, as his comment was, simply...they won't pay. Of course, the point came, where they had to pay the tow truck driver.I've had to repair my land with no offer of compensation.Will never use them again.