Little Bird Properties - Heidi Russell

I've been renting a property managed by Little Bird Properties for nearly 2 years now with my husband. Even though our property manager has changed over a few times, they have always brought the same approach of being responsive, kind and easy to get along with. We don't worry about bringing up issues for fear of repercussions because they have been fair and reasonable every time.

Was a tenant at two properties managed by Littlebird properties over the span of four years. Emily, my property manager at both, was extremely efficient, maintenance requests (of which there were not many) were always responded to within 24 hours. When it came time for me to move from my first property, Emily was extremely helpful and took the time to understand my situation and assisted me in finding another property which took a lot of the stress out of relocating, particularly during a rental crisis.Very thankful to Littlebird properties for providing such great service to their tenants.

I have had the pleasure of not only working with Little Bird Properties, but also entrusting them with my own investment property. Emily and the team helped me maintain my home and fostered a great relationship with the tenant. I openly recommend the team to anyone looking for property managers and would gladly rent my home through them again when the time comes :-)They are a wonderful group of women who actively support one another and who value balance. Not once did I feel any burn out and hands down enjoyed every day at the office.

My experience with Little Bird was excellent.The real estate agency has a polite, proactive and attentive team to all questions raised, even on weekends.I had no problem related to the refund of the bond.Special thanks to Emily Clugston (Property Manager).

Lived in a rental apartment managed by Little Bird in Belconnen. It's been an amazing 1.5 years living here, leaving us lots of unforgettable memories. It's the first place my partner and I ever lived together, and we got engaged under this very roof, too. Little Bird is an amazing agent for us to be able to enjoy our time here. Heidi and the team are always super friendly and responsive. Whenever we needed anything fixed, it's always done as quickly as possible and no question asked. Thank you! Definitely recommended 5 out of 5.

As a Tenant of Little Bird Properties, I have been so impressed with their reliability, swift action and overall business operations. The team are kind, helpful and have the interests of both tenants and owners equally valued.Highly recommend!

We have recently employed Little Bird Properties after our long term tenants left to live in a newly purchased residence. It has been a pleasure to deal with Heidi and her team. They started by giving us good advice on how to prepare the property to present it to market, even giving us some good contacts to get contractual work (eg painting) done. And they have found a suitable tenant very quickly and at an excellent rate of rental. They also help to save time and money by encouraging us to do minor repairs and maintenance. Our overall experience is the exact opposite of that which we had with our last property manager. I only gave 4 stars because I never give 5.

When looking for a Property Manager for our brand New Townhouse over 2 years ago I spoke with many agencies. Heidi from Little Bird Properties was the most proactive, following up with phone calls and after an honest discussion with her about what her business can offer us we proceeded with her company. Best decision we made, Emily our property manager is efficient, friendly, communicative and professional. She recommended a group of young tenants that applied for our TH and they have been the best tenants possible, they have just signed for a 3rd 12 month lease. Couldn't be happier with Little Bird Properties and would recommend them to anyone looking for a specialist Property Management company.

Little Bird Properties has been managing our investment property for over 12 months. Emily and the team are professional and great to deal with. Our tenants have also reported how impressed they’ve been with the service. We’re very happy we chose Little Bird Properties - thank you!