The Hattery

I ordered my new Akubra online on a Sunday night and The Hattery had it dispatched the next day. It arrived 2 days later pack beautifuly and safe. A hand written note from the staff was also included thanking me for purchasing from them. Great service. I will be buying from these guys again.

I went into the store the other day seeking some help or advice on stretching my akubra hat (which i purchase from this store) to be met by a woman who was no help and only wanted to sell me a new hat! my akubra is 2 years old and in great condition. Very disappointing experience. I went home and ordered a hat jack (delivered in 2 days) and my hat is now better than ever. Avoid this store. The Akubra brand deserves better.

Best fingerless gloves EVER. Excellent service. Highly recommend

Ordered from Canada, amazing quality hat , great service and shipping too! Thanks

What a lovely store! Filled with a wide range of quality made hats. Naomi was very knowledgeable and spent time with us during our visit today. We purchased akubra hats that we have been wanting for so long. Naomi explained how to care for our new hats and congratulated us on this special purchase. An excellent experience with professional advice given. A must see for locals and visitors.

Got an Akubra Arena in sand color from them, shipped to USA. The hat arrived in perfect shape, fits just right and with a handwritten note from the shop. Great experience. Cheers!

Best selection of Akubra Hats, the service is always amazing and a trip to Katoomba is always a good one as a blue mountains patty always goes well with a new Akubra haha.

Fantastic customer service and product! I was nervous about ordering from the opposite side of the world just because I am picky about how hats fit (I'm in the United States) I sent my measurements and they really put the extra effort to make sure I got a hat with an excellent fit. I had ordered a regular Federation IV and they found one that fit best that happened to be a deluxe grade hat. They sent me that one at no extra charge just to give me the one that fit best. The hat arrived and fits great just like I wanted with a little extra room for the hat to shrink and conform. The hat shapes easily and gives that perfect Pre WW2 style fedora look I wanted. Don't worry about ordering from long distances, just send your measurements and they will make sure you get the right hat. I highly recommend them!

Patrick is a legend - excellent customer service. Store is beautiful and I’m glad there’s still a place that stocks a wide range of Australian made products such as Akubras. Nothing beats authenticity with face to face. Support local and grab your akubra from The Hattery!!