Aeropets Animal Transport

Great service! Aeropets helped us to relocate our new puppy from Brisbane to Honiara, the whole process was professional and smooth, they responded all questions very fast and efficiently. Our puppy was well cared during the one night boarding, came nice and clean. The price was fair since the puppy was quite heavy, half of the amount went to flight ticket. I’ve recommended Aeropets to my friends who are interested in getting a pup from Brisbane! Thank you Ashlee, couldn’t appreciate more!

We are breeders and always use Aeropets. They are professional, caring and thoughtful. Always had 5 star service from them. Animal comfort is their priority. Great work team :)

Aeropets Animal Transport were awesome, they handled our Hamish (Russian Blue) trip from Queanbeyan to Brisbane like he was theirs. I can’t speak in higher regard for the care and attention to detail with all the travel arrangements. We will definitely use them again when the need arises and I wouldn’t hesitate to recommend. A big shout out to Jade who helped with the process!

Aeropets, has got my dog safe from Cairns to Vancouver. It was nice not having to worry about the paper work into Canada. Karla, has been super helpful, friendly and pretty responsive.However at the start, I was with another agent, who went on holiday, quit or got fired. Either way she was no longer there, but it took me 3 weeks to get set up with a new agent, which was really frustrating. Whenever I called, a lady named Jess answered. Jess was friendly but never really helpful. She said she would find me a new agent, but wouldn’t hear anything from anyone. I felt like I was always calling in and checking in. One day the manager answered and found me a new agent in like 10-20 minutes. The manager seemed to care and understand my frustration. The only problem I had was with Jess.I did get to visit Pip in Brisbane, and take her out for walks and lunch. I was happy that I was able to arrange that with Karla and Hayden.Thank you Karla, again for being so responsive and friendly.

Couldn’t recommend this company (and Ashlee!) more. I had peace of mind throughout the whole process with my two 2yo cats moving from Sydney to London. Ashlee made everything really simple so I could concentrate on moving the rest of life to London, and I felt like the cats were treated with the most care for those few days they were in transit.Clear & frequent communication was great. Yes it’s expensive but that’s just what things cost, so no complaints here.Thanks!

Send my Grandmother dog to the Philippines with Aeropets. Karla is very accommodating and always happy to help and answer all our query. Process runs very smooth and goes according to plan and schedule. Thanks for the Aeropets team.

Aeropets have been very helpful in organising dog flights for me. We have never had issues with their bookings at any of the airports we have used including Melbourne, Sydney, Hobart and Brisbane. The staff are very helpful.

Crate supplied gave cat plenty of room to move around. Staff at each end were good and there were no delays with flights, organised to minimise Robin's time in transit. Robin recovered quickly afterward.

Aeropets were incredible in helping us get our 7 year old French Bulldog, Basil from Perth to the UK. Jess, our agent, was brilliant and on top of all the paperwork and great at explaining every step of the process.I can't thank Aeropets enough for getting our boy safely to his new home.