VDL Adelaide

Service is second to none, Paul was very responsive and comprehensive! I needed a part and nothing in Sydney. Thought I'd SMS VDL and ask and Paul got back to me in no time, sent me a picture to double check everything, and the transaction was completed in a matter of moments. I then received the part at my doorstep less than 15 hrs after it initiated... INSANE!Thanks a million Paul, anyone needing parts should definitely hit up VDL Adelaide!

Great service. Found them on eBay and wasn’t sure if the door lock actuator would fit my Jetta. Called up the next day and Paul did a VIN compatibility check and was able to find the correct actuator out of another model.When it came to shipping there was a little lack of communication and Australia post had delayed my package significantly, however I understand this is out of Paul’s control. Fitted new part and has been working fine for the last 2 months.Ordered an actuator for the passenger side and was a much smoother shipping process than the first time. Has been working fine for the last couple of weeks.Great place for VW parts.Thank you Paul.

They were very friendly, helpful and knowledgeable and made sure I ordered the right parts, the parts were in great condition and shipping was super fast, definitely recommended

I have purchased a gearbox and bevel box from VDL and have been was initially happy with the level of service from Paul and the product quality until having the bevel box fail prematurely (500km).After a few phone calls back and forward, I was told the best option is to order a another one and then would receive a refund for the unit initially purchased that failed.After receiving the new bevel box, it was fitted to the car and the faulty one was returned. After 3 weeks, my refund still wasn't received for the faulty part, only to be sent a video and told by Paul that this failure was caused by oil starvation which is not the case as the workshop that carried out the work is more than qualified to do a simple job like this, even using genuine VW oil.The new bevel box that was supplied by Paul is completely fine, the original bevel box lasted 60,000kms in the car with the extra power from custom tuning and this one has only lasted 500kms. This experience has not only left me out of pocket quite a bit of money, but has turned a good experience into a bad one by misleading me telling me I would be receiving a refund for a faulty product.Buyer beware, I would recommend just letting the workshop you deal with supply & install spare parts as the warranty supplied or the word from Paul isn't worth the paper it's written on.

Excellent service, parts were delivered promptly and were of excellent quality, exactly as described. Small issue I had was addressed IMMEDIATELY. Don't hesitate to purchase any parts, Paul is a joy to deal with. Will keep an eye out for any new parts I may want in the future, thanks again!

Very big thanks to Paul, Someone very professional and attentive.Ordered a part for my Audi Rs3 from Australia to France.Arrived 6 days later in great condition.I recommend it to you without hesitation.Thanks again to the team and Mr. Paul

Paul it was a pleasure dealing with you mate - thanks for the audi s3 parts - all was packed very well and arrived quickly - thanks again!!

The seats I purchased arrived in great condition, the care taken with packaging on the pallet was excellent. It was great service from VDL Adelaide and the logistics provider they used. Very happy with the seats and the entire experience.