Crunch Fitness Mortdale

Best prices in the area and a large facility but does get a little overcrowded during peak hours. Their equipment sometimes doesn't get repaired for a couple of weeks and is now becoming outdated. At least there's a lot of different equipment to use for a good price. The change/bathrooms do get quite dirty too but i don't use them often.Haven't had the need to ask for any service at the front since signing up and i have not had any issues with the staff as other reviews mention.

When you sign up you pay one month in advance as a deposit which is used as your 1 months notice when you cancel (which is a scam in itself because why do they even need notice?). I agreed to this when I signed up, I wasn't happy about it but what ever. Went in today to cancel my membership I was told I will still be billed for the coming fortnight and the 1 month deposit will also be taken and nothing can be done about it. What a joke. I am going to be taking it to fair trading. I will not be removing or editing the review even when I get this rectified. Wasting my time. What a scam

Front staff are generally super nice and helpful. Nicer than the Rockdale gym staff...

Incredibly disappointed . Become a member 3 days ago . Arrive at gym today. Can't use any equipment, no weights as the gym is over crowded.Every peice of machinery is being used, all weights being used .Unbelievable

I have been to the Crunch Mortdale for many years. When each time passing the receptionist desk, I have never get any eye-contact or get any smile from the receptionists. I don’t care.Recently in the weekday’s daytime, I saw a BIG MANAGER called Amy in the receptionist desk. She wears very high-heeled shoes and black suits. Not sure whether the dress is appropriate or safe for the gym. I don’t care.However I do care the way she talks to the customers is so aggressive and rude! This BIG MANAGER has no single interest to the customers. It can be her bad day. But your customers don’t deserve all your horrifying and bullying attitudes! You are not working in a big corporate environment, and you are not the BIGGEST BOSS. You should think you are working in a friendly local gym.Be nice! Those are the persons who are paying your salaries!No one can tolerate your such rude attitude.

Updated reviewStroke of genius to whoever decided to move the cage & kickboxing bag to the back left/North East of the gym. Massive thank you

Okay gym and a good deal, as long as you bother to clean equipment before you use it otherwise risk contamination. They provide cleaner, but I took my own because I had contracted laryngitis from somewhere in the first two weeks of going there.After a bad accident when I was hit by a boom gate and left with a broken arm and hip, I called twice from hospital to cancel the membership. They were helpful but it took a fortnight for deductions to stop, as seems fairly normal with any cancellations these days.

I have been visiting Crunch Mortdale for a couple of weeks while I have been travelling interstate. The gym is on the smaller side but they have a wide range of equipment, although some of the machines (particularly cardio) are becoming dated. The air conditioning system isn’t very powerful, so keep this in mind when dressing for your workout. I have found the vast majority of dumbbells are not returned to their original spots after use which is frustrating, but I know the onus is on the gym-goers and it’s not necessarily Crunch’s fault. Some positives include squeaky clean amenities and bathrooms, plus approachable front-of-house staff. Crunch Mortdale will be my go-to when travelling in the future.

Fun, motivating atmosphere with great music, people, and space to move!