Merge Health

When I had finished my Chemo and Radiotherapy treatment for my Throat Cancer in 2020 I needed help to restore my gut health, rebuild my immunity and most importantly do everything within my power to never let the cancer return. After a reasonable amount of research I decided to seek help from Merge. So we started the jouney with dietary change and a variety of tests including blood and stool etc to give a starting point for Merge to repair the damage done by my treatment and the cancer. They also introduced me to Mindfulness as part of the recovery. Now I feel better than ever and consistently remain at the same weight as when I was 21. Thank you to all the team at Merge.

Terrible experience. Ordered a product express from them as they said Melbourne and I could get it quickly while I waited for my other one to arrive not express from America. After 5 days I contacted them to be told it’s coming from New Zealand and they’ll find out. After another week I hadn’t heard from them and asked for them to cancel my order as I wouldn’t have ordered from them (and paid $15 for express delivery!!) if I’d known it was going to be weeks. Still no reply from them and after 3 weeks my order has arrived from America before them.

After years of going to Dr's and getting no were , no one believing me and my symptoms saying most was in my mind , or putting me on so many different drugs for pain , mental state etc all doing nothing seeing so many dermatologist who would send me on to others saying they had no idea what was happing to me , I finally found Merge Health , and have now been Diganosed with many conditions and starting a whome new treatment plan , food plan and health plan , they listen , understand, care and most importantly act .I can not rate them highly enough if I had not of found them I seriously don't think I'd be here ....A big thank you to the best team I've seen to help me with my health.Hopefully I can come back to the person I once was 7 years ago

I've been seeing Sarah Bakker, Kate McCandless and Steph Gadsden for several years. They have always been very professional, attentive and responsive. My health and wellbeing has improved tremendously. Truly brilliant practitioners.

Kate, Steph and the team are wonderful, they take extra time and consider all possible influences affecting your health. The Merge health team are passionate about natural health and leave no stone unturned in reaching your highest health achievement. I started using Merge when I was diagnosed with Ceoliac Disease and wasn’t seeing improvement with just following a gluten free diet. Kate was able to quickly get my health back on track so I could begin healing. I still regularly use merge for any health concerns that arise. I highly recommend Merge health for no matter what stage your health is at.

I had been working with a naturopath and was sent a coupon towards my next appointment. When I booked this next appointment I told the front desk I would like to apply the coupon to my appointment; however, when I reviewed my invoice afterwards, it had not been applied.When I brought this up, I was told it was overlooked and would be applied to the next appointment AFTER the one that I had already requested it for. I said no, I would prefer a refund since I was promised a discount on the appointment.They said no and told me that the coupon was a *gift* and that it would be applied as they saw fit. Uhhh, NO!!! It doesn't work that way. It was their obligation to apply it to my account AS PROMISED. (After all, what if I wasn't planning to make a second follow up appointment? Also, I don't agree to pay a fee for appointments and then renege after the fact and pay less than promised, so what is their right to charge me more than promised??)It's disappointing that a business can misuse a MARKETING PROMOTION so badly that it causes them to lose customers. Merge Health needs to honour their finacial obligations and promises and show more respect for their paying customers.

The level of health care from Merge Health is beyond any other I have experienced. They have a heavy emphasis on wellness which suits me just fine. For long-term health, I way prefer a focus on wellness rather than pharmaceutical-based treatment.If you want a good level of control to manage your own health Merge Health can help you with that.I had the good fortune to work with Sarah and Steph.It is quite reassuring when you see the wide range of health indicators they look at. Even more reassuring is how they tinker with diet, supplements, and lifestyle to get you back to being well.If you have resigned yourself to being a sick person and given up, let Merge Health help you.I was so happy with Merge Health I encouraged my mother to see them. We now have a happier healthier mum who is now also a big fan of Merge Health.

Poor communication and lack of support.It has been very frustrating working with Merge.I have been trying to get an appointment now for 2 months.The guidance I received from merge worsened my health, and when I reached out I was desperate to change strategies because I was getting sicker everyday. I never received any guidance regarding my degrading health.I take responsibility for missing one appointment and my following two appointments were canceled within hours of the scheduled time due to the practitioner being sick. My last appointment the practitioner did not show up at all, and has not responded to my emails. I have multiple test results with no follow up appointment to explain them to me.It wouldn’t be the first (or seemingly last time) I have sent en email with no response and have to chase them up for merge to act.When I have contacted admin about wanting to get in touch with my doctor Tania, admin told me to contact her via the message system merge uses. You have 500 characters to use. Not words but characters. That is including spaces and symbols. So there are no opportunities to explain things with any detail. However, it is all in vain as my messages to Tania were all ignored.To say the least, I’m disappointed with the service (or lack thereof) I have received and appalled at the poor communication, lack of respect and disregard for my health when I needed it most.Beware.

I am rating 1-star because I ended up severely underweight. A diet is only effective if the body is nourished. It is very challenging to maintain body weight eating primarily vegetables and supplementing everything else. The lack of protein to repair tissue starts to break down functioning organs and tissue and you have 0 energy. Also if you plan to send an email or make a phone call to clarify your current wellness plan be prepared to pay for a minimum 15 minute consultation.