Greencross Vets Mortdale

Our puppy underwent spaying here last week. They were great communicators about the procedure and the aftercare needed. The staff rang the following morning to check on her and encouraged us to call or come in if there were any concerns. Friendly staff who know their stuff.

The mortdale staff treat my dog Pebbles like a rock star .They go above and beyond , I really can't thank them enough. Thank you just does not seem enough for how much I appreciate what they do .Bloody Legends

I found a doggy wandering on the road without a collar. I took him to Greencross Vets and they scanned him and immediately contacted the owner. Fortunately the owner was local and the vet held onto him until the owner came to collect him. Exceptional service.I was very impressed with their help and obvious care for this escapee.

Our local vet that is filled with incredibly smart, personable and fantastic animal lovers. I honestly can't fault the team here and am so grateful for the support they give us as fur parents and the care they provide for our fur children.Bonus picture of our dog being dramatic in one of the rooms.

Great vets and Julie the manager is wonderful. Areas are clean although scales may need upgrading soon. Seats outside like during covid could be good as I have a GSD who sometimes gets excited.

Old woman on the phone is quite rude. Every single time I speak to her over phone, she is always so hostile and not happy to help. It has been happening for a while now.We've been with greencross vets since 2017 and have regulary takes our pets for check up. The vets themselfs are quite nice, but this old women at the front is just so hostile.

We came into our appointment and the ladies at the front desk seemed to be like they didn’t wanted to be there , they all had a bad attitude … also we sat down at the reception while waiting for the vet to call us , and once we got into the consultation room it was extremely hot, so smelly and no air conditioner at all .. besides the main reason we went to the vet was to get our dog vaccinated and turns out that one of the vaccine is on shortage so the vet suggested us to call other vets and see if they have it available otherwise to be on a waiting list which they don’t even know how long would take .. once done with the consultation the vet asked us to go back to the reception and wait for her while she was finishing all the paperwork and turns out that the ladies at the front desk stacked up the chairs and didn’t even say anything more than “ are you done ? “ like hurrying us up so we told them that we were just waiting for the vet so we were just standing there feeling so uncomfortable cause it felt like they were just getting ready to leave ,so why do you even let people book appointments at 6:30pm ( our appointment time ) if you feel like you are in hurry to go home and having bad attitude towards the customers .. also We understand it could be a shortage of one of the vaccine but at least they could’ve contact us prior to let us know that one of the vaccine wasn’t available so we would’ve gone to another place where the vaccine was available .. so clearly there is a lack of communication and customer service in this place !

Great service the most friendliest and helpful staff my Frenchbulldog Dior just loves them all .. On my most recent visit I was stressed and worried about my furbaby and asked so many questions and each and every one of them were answered and explained putting mu mind at ease .. there's no where else I'd take my furbaby ... Thankyou Zoe

The most rude, unprofessional, could not care less attitude from the blonde middle-aged vet nurse/receptionist out the front. I came in to book an appointment on Sunday and she did not care to listen to my issue regarding my 12 week old Cavoodle. I asked for a business card to take with me in case I needed to cancel (because my puppy looked like it was getting better) and she sarcastically said no vet is open so good luck! Terrible attitude. I ended up not going to my appointment due to this attitude. If the service is like this, imagine the vets in there! Fix your front-facing staff and ensure they actually like pets!