Hotel Bruce County

Pathetic service. When you book room for 3 people, you expect room that accommodates 3 people. They ask you to pay for the extra bed for third person. The guy in the reception did not speak properly, nor was her concerned about our protest. Not a service you expect in Australia. Do not come.

I was there for a Business Trip for about 5 Weeks.The rooms are clean and the size fits.The pool seemed not usable to me.Great advantage was that you can park in front of your room, you don't have to go minutes with your luggage.

Spent the weekend over new year's and although the room was still the same, sadly the new owners have let the place go. The pool had not being cleaned and the gardens were really bad, just weeds and dead flowers everywhere. Much better when the original owners and staff were there. It's really gone down hill

Best hotel in mount Waverley couldn't fault a single thing was there for quite a few weeks due to rough circumstances but the owners really looked after me well and made sure I had everything would definitely be coming back i highly suggest this place to anyone wanting to get away for a little holiday the owners went above and beyond and I'm so thankful for all that they did for me room was comfortable and close to near by shops.

Location is great supermarket near byService was nice tooPool was not workingAnd next to Me was a huge fight and noise at 2am till 5amCarpet was not clean

Ok for a overnight stay. Pool was small extremely cold dirty and alot of bees .

After searching the room for a few moments for a second light switch, I was horrified to find out that only 1 light worked in the entire room.The room booking stared that wifi was available yet password for the wifi on the information sheet didn't work.Didn't even touch the shower after one look and the provided shampoo and conditioner looked half used!Nothing looked anything like the pictures provided at the booking and honestly made me question if it was the same place but they had my booking and the address was the one provided.Having gotten back to my room around midnight from a meeting and with a check out time of 10am, being a young female on my own, I did not expect to find an employee knocking on my room door at 9:15am telling me to get up and that it's almost time to check out.Will not be returning to or recommending this location any time soon.

Love this place. It is pretty and cozy. The room where I stayed well suits my needs at a reasonable price. Hotel staffs are amazing. Their supports are beyond my expectation.

My Mum stayed here while visiting Melbourne recently. Picked this place because it was fairly close and she loved it. She said the staff were really amazing, and we had dinner in the restaurant and it was great. Staff in the restaurant were really good. Food was also good, with a fairly good selection.