Goodlife Health Clubs Cross Roads

A member for over a yr now. Customer service, not good at all. Staff barely engage. Machines are pretty old and crusty.Too many treadmills and minimal weight training space.Membership, just found out after being a member for over a yr that I pay for half hr training session with a dedicated trainer as it’s money incorporated within your membership that’s deducted every 3 months on top of your membership. Apparently, they tell you when you first sign up and because there are so many members, each member is supposed to track it up and contact the dedicated trainers, ( not sure who they are as no names were given out on my sign up day) then book it for yourself.How many members paying the 10 dollars every 3 months and unaware of this?Very much of a rip off! Happy to donate the 10 dollars to charity any day just not this.Very disappointed!!!

Great gym have been going here since they opened friendly staff great fitness instructors. Plenty of options to suit all fitness levels love the fact that there is a boxing room. Definitely worth looking at if you are looking for a gym good job Cross Roads.

I got offered a trial for 7 days and due to work and study I couldn’t commit myself and cancelled my membership within the 7 days (which is free of charge). However the person in charge did not cancel my membership after I called in to cancel, and I got charged $140 the following month. Called up to the gym, they kept insisting that they will get back to me, it has a been a week and there is no update on the refund, and I just got charged another $15. Will need to resort to bank for the refund due to the unprofessional and incompetent staff.Absolute disaster

Sauna and steam room are great quality. They have great staff open hours and the steam room & sauna are quite large. Toilets and showers always clean and gym is never completely full when I visit. Staff are super friendly at the reception area. I would say this good life has the best open hours and facilities in comparison to all the others. Probably would like more machines here though as a lot of the space is taken by treadmills. Overall a great gym to go to!

Facilities is good with open spaces but wish they update this flat and incline benches which has seen better days.Credit goes to the sauna and steam room (during staffed hours) which is a rare sight for a 24hr gym.

Rang to do a trial and the creep manager kept calling saying I needed to give him a time to do a tour. I said I wasn't going to be in Adelaide until later in the week but he continued to call and insist he needed to lock in a time. Weird experience all round.

Probably one of the best gyms in Adelaide and every time I visit this is my No 1 choice to train at. I Love their boxing area. They have a great range of cardio, plenty of free weights and machines. It is fantastic to find a gym in Adelaide that has decent Sauna and Steam rooms and the ones here are exceptional. Both play such a huge part in detoxification of the body.

I was at Goodlife for a total of 2 years over the span of about 4 - this goodlife is quite big with a lot of facilities which is great. Bathrooms typically smell and appear clean too.Sadly I did not renew this year as the gym has gotten progressively busier over time, leaving next to no machines free at a given moment when I’m there. Once I arrived and would see how full it was, I’d just want to turn around and go home. I feel like there should also be signs advising customers to not super set, as they’re just hogging 2-3 pieces of equipment at once.In my opinion there is far too many treadmills and far too little of machines for the customer demand there is.I have found a cheaper gym chain closer to me that also does not charge extra just to use a punching bag, it’s free for anyone (charging extra for boxing classes I don’t agree with).All in all, my experience was mostly positive, but this Goodlife needs a seriously big upgrade to fit its demographic.Also Goodlife - the picture I’m attaching is not at all your fault - but I cannot believe the audacity of some customers. This is one example of gross habits I’ve seen in your gym, which I think is enough to prompt more signage about hygiene. This is one example my brother sent me when he attended this gym.Thank you Goodlife - I’d love to come back one day if these things are tended to.

After being a loyal member for 7 years (while new members get cheeper memberships) never missed a payment, never complained, always been respectful and compliant, I got fined for updating my expired card a few days late. Very disappointed.