Fully Charged

If you're looking to get your Inokim scooter serviced here, don't bother. I went in to inquire about servicing and was advised to drop my scooter off anytime; returned another day thereafter to be told they're too busy with ski season to take it (the place has a ski-gear shop attached). Was advised to return two days later instead, and I asked if I should book an appointment — I was reassured that no booking was needed.So I returned; but bizarrely, I was again advised that they were still too busy…. However they reluctantly took the scooter off my hands when I reminded them of their discussion with me two days prior. Finally, I returned at the end of the day to collect it, and was — incredulously — advised that they hadn’t had a chance to touch the scooter at all. Seriously?The sales associate said that “he can’t service a scooter at the drop-of-a-hat”…. Mate, it’s not a drop-of-a-hat if I’m following your instructions in returning two days later as requested. What a ridiculous show they’re running.I asked why they didn’t simply advise me to book in at a quieter time that suited their needs? I had no unreasonable expectations about doing so if needed. He replied, “the scooter side of the business is really a side-hustle anyway” (that’s a direct quote btw). This was despite the bloke wearing an Inokim-branded hat while explaining it all; not to mention Inokim themselves pointing to this place as an authorised service centre.My point is, there’s plenty of other e-scooter shops in the city, so unless you enjoy haphazard advice and non-existent service, I’d avoid this one entirely.

Lucas from Fully Charged was very helpful, answering email very quick and tracing down where the bike was in transport. Great Job Lucas

Great range

Its mostly snow skiing etc supplies. The electric bike area is a small part of the shop. They made it clear its mostly a ski and snow shop. I went in for disk brakes for my electric bike and the owner showed me how to put them in, which was great. If you want a huge range of bike supplies or repairs then go next door to 99 bikes.

These guys know what they are talking about