ecoMaster - DIY Energy & Thermal Efficiency

I'm so pleased with the work that Luke, Gerry and the lads did in sealing the gaps and installing the underfloor insulation. The underfloor team managed to get 100% coverage despite the very small space, and were finished by lunchtime on day 2! Champions!I was also very impressed with Luke, who went above and beyond, staying here late making sure that the draft proofing on the sliding door was top notch, despite facing a 2½ hour drive home from up here in NE Victoria. I really appreciated his professionalism and dedication to the task.The entire team were friendly, and clearly took pride in their work. Great work ethic - I highly recommend ecoMaster.Looking forward to a cozy winter!

The team at ecoMaster are fantastic. We had underfloor insulation installed in extremely tough conditions (rain, wind and even some snow). They did a brilliant job and their installers are professional, friendly and hard-working. Will definitely use again and recommend to others.

Really friendly and helpful team stocking plenty of great products to help increase your homes energy efficiency. Plus their website is full of so many helpful how to videos and other great tips and tricks. Highly recommend!

AAA+Thank you Amber for helping me clarify my final decision on my door products. You made this an easy process for me, it was surely a pleasure dealing with you.High quality of products and does what it's suppose to do, so happy I went with your company, thank you EcoMastersKarina

Very polite and professional, Josh and the guys did a wonderful job. He went above and beyond to fix an issue with the heating ducts that had come disconnected, for which I am especially grateful. Thank you for making it such an easy process!Dealing with the assessor, sales team and installation team has been smooth, professional and overall very positive. Highly recommend!

Recently enquired about a product they sell called Renshade. What a difference this easily stuck on to inside of our west facing windows, has made to temperature inside that room.Prompt, professional information provided and even prompter postage and delivery. This is the second time I have purchased thru this shop as we live in country Vic. Ecomaster have never disappointed. Well done with supplying well sourced products which truly make a difference to ensuring your home is more comfortable. Photo 1 - outside, photo 2 - inside.

Arrived quickly. Clear instructions on how to install. Went in easily, working great. A good simple solution!

A very positive experience, from the initial assessment of our place and its insulation and thermal performance, to the installation of the roof insulation that we ultimately decided to go with. Throughout the process, the Ecomaster was flexible and very helpful in addressing our questions and suggestions. The installation itself went perfectly fine - Gerry and his team were on time, did a great job and left the house in a beautifully clean state.

So very, very disappointed. Can NOT recommend. There were issues with the product (we understand issues can occur), but worse was their lack customer service following on, which was appalling and unacceptable.We purchased the Draught Dodgers Sliding door seal kit in good faith, wanting to support what was advertised as an Australian family company. They appeared to have good reviews, so much so that ALL??? their reviews were glowing???The product was very expensive, but we believed we were purchasing something special. Unfortunately, the company appears to be badly run and our entire experience has been awful, (except for one operator Michael, who at least listened to our issues). For this premium price, all we received were 3 generic stick on seals and two ODD colored stick on side strips, and no paper instructions. Upon further inspection we discovered that:1) One of the side strips is white, yet the other side is black, so they look extremely odd and ugly as they don't match. Their website is deceiving as there is NO mention that the two sides will be different colors (the color options were a choice of either white OR black, not a mixture of both) and their video shows them installing a product that matches in color on all sides. Their only explanation was that 'they only come in odd colors and there was nothing they could do about it'.2) Before the package was even opened, it was obvious that one of the seals was badly packaged & twisted and dirty (contaminated with workshop floor metal filings and dirt on the sticky parts). This resulted in the backing paper coming off and the sticky side being so damaged that the ability to stick was compromised and it could not be used.3) They do not bother to supply 'paper' install instructions with the product. The install videos online are unfortunately inadequate and confusing, even for our carpenter.4) Despite all of these issues, (again thinking 'Australian family company' - try to support) we tried to work with the company to suggest future improvements to help avoid the issues we had encountered, for the benefit of their business and future customers.5) However, the the last straw was the the disinterested, aggressive, rude, arrogant attitude and lack of 'customer service' we received, even from the 'family' we were trying to support. This company appears amazing on their website, but please be warned. Not all 'Australian family' company's operate well. Could NOT recommend them to anyone. It's not worth it. Do yourself a favor, go elsewhere.

We were so pleased with the whole insulation process - efficient and clean. The best part - we came home to a locked up house, where we normally had to open the doors to let the breeze cool the house down, and this time, we had to keep the door shut because it was so much cooler inside. Ecomaster looked after us and made sure that the installation was fuss-free and as low an impact as possible on us. Thanks so much for your expertise and the thoughtfulness of the team.