BP

Their coffee machine is always under cleaning. I visited third time and girls start wiping machine.

I was there today in BP Thomsons Lake around 7:32pm staff name ( Mitalee )She was totally unprofessional and so rude she refused to use the Wild Been Cafe Card she gave an excuse that I can’t see the single stamp on card in the meantime I had shown to the card another people they said that the stamps on card are clearly visible. When I ask her to check the card properly she started arguing with me .

During covid-19; toilet and hand wash area is clean and accessible unlike many other service stations whose toilets are constantly out of order". This is a good stop for drivers and Logistics workers. Customer service was good at the time I visited. Coffee was reasonably good too!"

To the lady working at night. I went to pick up the order and she said u r too early and leave the store and wait outside which i did actually and then after 5 mins i went back to pick up the order she started being rude and started explaining all the white guy wait outside but u guys come so early i said sorryyy!! Seriously!! Because uber doesn’t say us that what tike u should go in there so as soon as u get the order u just go straight to the restaurant because customer is waiting as well at home. Then she didn’t even let me say a single word and started being rude and explaining about the policy and throw the food in front of me and asked me to take it affcourse i refused. Such a disappointing situation it was experienced by me first time in this gold country.

Customer service is a joke at this store. Manager needs to hire people who are really enthusiasts and happy. Every time i come in this store i see bunch of unmotivated and miserable people working behind the counter.

I barely write reviews even if I had a bad experience though. The guy at the counter was really rude and arrogant. I was picking up a parcel and got icy poles.I was never told(or should say ordered") by someone that rude before

The old short lady that makes the morning coffee's is extremely rude with zero customer service, never cracks a smile, never says hello and makes you feel like making a coffee is an inconvenience to her. Looking through the other reviews on this station it looks as though management need to steep in and shake it up or clean it out. I avoid getting my morning coffee from this place just so I don't have to deal with her and start my day off on a negative.Also she cannot make coffee she makes it way to hot!!

To the guy working on 9/02/2022 around 9:25….. i had a valid card which i use for coffee and it was my turn for a free one and i asked for a large chai latte. The guy literally gave me a half empty cup…. Like what the hell… i felt so disgusted by this behaviour! He made me feel like someone cheap asking for a free coffee. Never thought i had to go through an experience like this from BP

21/5/23 3.56pmIndians, sitting on crates behind the counter, earbuds in and on PHONE CALLS in a different language. Three of you people and you still can't be professional. HOW ABOUT YOUR GREET YOUR PAYING CUSTOMERS. disgusting!!!!

This is the worst bp store in Perth!! Management in this store needs to be replaced as they treat their Australian staff like rubbish while the Indian staff barely work and give very poor customer service, nor do the Indian staff know how to make coffees. Management at this store have also just sacked the best most friendliest Aussie worker they had and honestly if I have to say many customers only return to this store on a regular basis because of the excellent customer service that sheree offers of all her customers. So disappointing that the company showed no loyalty or respect or value to the best worker this store has ever had and I for one will never return to this store now that sheree no longer works and I bet you lose heaps of your customers now she is gone!!