Ashley Furniture Homestore Auburn

Just visited for the first time and it could have not gone any better than that. We were approached by Andres which provided us with one of the best customer services I have ever received. He was very calm, patient and considerate and did his best to give us the best deal. We initially only wanted to get a bed set but we ended up getting a whole dining set on top of that. Will certainly come back again and tell all my friends and family of the great experience that we had.

We were greeted with a Smiling & Welcoming person named Erick. He provided us a lot advice & opinion as we were confused on several things. He was honest & super patient. We are super happy with Ericks service, honestly if you want to shop from Ashley, Go ask for Erick as he provides, gives his opinion, & makes sure you get the best product you need. My family & I have never been more happier. We strongly recommend Ericks service & you will know once he helps you with your needs. He puts customers priorities & needs first before anything.Looking forward for more service & quality goods from Ashley’s with Ericks Service.

Poor service and dishonest personnel, I do not recommend buying from this market at all. We had ordered some furniture from last September and we get them last week almost(9 months) after they said we give you voucher for your pension but they didn’t.

Excellent customer service. Deepti at auburn store has excellent service, she is so good for this role. We loved our visit and our purchase.

So far the store at,Auburn has helped us very well and we have been able to find the furniture we are looking for. The layout of the shop is what I would expect in a proper furniture shop. I walked into the other stores in the same complex to see if there was anything of interest. It struck me that those shops look like store rooms non of the furniture was displayed. Ashley store managed by Dipti looks very inviting and the displays are tastefully presented making it easy to imagine how it looks in your own home. Well done. I can recommend this store to anyone.

I had dipti and my sales rep. She had great customer service skills, showing professionalism, knowledge, and humour.I highly recommend this place for all your furniture needs. They also took care of us in prices, and their quality is top-notch.

Excellent customer service, we bought dining table set few months ago. Today we visited again to buy lounge suite, Dipti explained the products so well, didn’t put any pressure to make up our mind. Most likely we will be going there to purchase lounge suite.

DO NOT Buy anything from Ashley Furniture. I ordered a dining table and chairs and it took 7 months to be delivered. Every time I asked when it was coming I was told it was coming next month or that some items had been delayed which delayed the whole order. Absolutely useless and they didn’t care. I was told finally that the order was being delivered on a Saturday and I stayed home all day, nothing arrived and when I questioned what happened I was told nothing was confirmed with the delivery partner - why could you have not told me that instead of wasting my time ?! It is not the store themselves. The sales people are great, it’s the after sales that is pathetic.

Very unique and rich look collection. Superb quality and fair price range. The bedroom furniture collection as a whole new level with a touch of classic design. Staffs are friendly and helpful.