My Plan Support

As an NDIS Support Coordinator I am so happy to share my experience working with My Plan Support. The team that manages the funding aspects of my NDIS participants are very professional, happy, friendly individuals who make my job so much easier. I can relax knowing that they will contact me if there's anything they're unsure about, they pay invoices on time and always provide the highest quality customer service! This has not been my experience with other plan managers. Do yourself and your NDIS participants a favour and entrust their funding management to 'My Plan Support' who confidently oversee this most important aspect of the NDIS process.

As a Support Coordinator, I cannot speak highly enough of the team at My Plan Support. They are knowledgeable, helpful and it's always a pleasure to engage with them.

My family life has improved so much with the wonderful help and assistance of My Plan Support.Any payments and issues are always addressed promptly and professionally.Keep up the great work.

Cannot fault this plan management provider! Acknowledgement of my invoice was received instantaneously, along with a tracking system that allowed me to keep up to date on the progress of my invoice payment! Invoice was paid within 24 hours. I have had some really poor experiences with plan management providers, so this was such a refreshing and welcomed experience in this space. Would highly recommend this service!!

My Plan Support provided excellent Customer Service with sincere enthusiasm. Very refreshing & I look forward to continuing working with their friendly & helpful Team.

What a great experience it has been getting started. I feel like I have done nothing and yet everything is up and running as smooth as silk.

Absolutely the best plan management company I've dealt with as an NDIS Support Coordinator. They consistently monitor participants' budgets and contact me by phone and through clear, brief emails when budgetary issues come up. I highly recommend these guys. They also seem to have a healthy work culture there because staff seem happy and positive.

My family and especially my life is now sooooo much better, with the help and support of MY PLAN SUPPORT!Any problems I’ve had are resolved quickly and professionally, not that I have any now since joining them !They keep me updated on a regular basis.I know exactly what’s happening.I honestly cannot recommend them enough, they are amazing, always there to help, and their knowledge is limitless!One thing I now DO NOT have to worry about!!Highly recommend!!!!

As a provider, we love the prompt payments via My Plan Support- within 3 days!! Fantastic for us as a small business. Much better than the 6-9 weeks we've had to wait with other services. Their communication is timely and clear. They sort out NDIS glitches for us and for our clients. Quite a few of our clients are with My Plan Support and they are giving great reports about the friendly, personal service, the care and concern and the professionalism. We are highly recommending them to our other clients so they can experience the helpfulness and efficiency offered.Yolande WillisDirector- Best Behaved KidsSocial-emotional and behaviour support