Telstra Frankston
197 Reviews
- Tuesday9 am–5:30 pm
- Wednesday9 am–5:30 pm
- Thursday9 am–5:30 pm
- Friday9 am–5:30 pm
- Saturday9 am–5 pm
- Sunday10 am–3 pm
- Monday9 am–5:30 pm
About the Business
Telstra: Broadband Internet, NBN, 5G, TV & Mobile Phone Services | Join Australia's largest mobile network, view our plans for NBN broadband internet, mobile phones, 5G & on demand streaming services.
Contacts
Website
Call Us
Bayside Shopping Centre, Shop G84/28 Beach St, Frankston VIC 3199
Hours
- Tuesday9 am–5:30 pm
- Wednesday9 am–5:30 pm
- Thursday9 am–5:30 pm
- Friday9 am–5:30 pm
- Saturday9 am–5 pm
- Sunday10 am–3 pm
- Monday9 am–5:30 pm
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Recommended Reviews
Vicki Smith
12.10.2023
Telstra Frankston
Huge Thank You to Ben today for his help. You managed to fix a problem so efficiently and promptly. I had spent 4 hours on the phone to Telstra without a resolution . In fact I was told the wrong information over the phone. Thank You again Ben you are a Star.
Mal Houghton
28.09.2023
Telstra Frankston
No service, had 3 staff standing around but got told they couldn't assist and to book an appointment to come back 2 days later. Not worth the effort to visit.
Matt
05.09.2023
Telstra Frankston
Jake and the team do a great job every time our business needs assistance. We just purchased three new phones and contracts today; it was all just a breeze! Thanks everyone for the great service every time I visit the shop!
Jason Milazzi
06.08.2023
Telstra Frankston
My iPhone 14 stopped working a few weeks after I got it. Went in to get it sorted and they told me 4 weeks, no offers for a replacement phone till my phone was fixed.2 months later I get a phone call saying I need to go back in to remove find my iPhone.I did it on my iPad.They sent my iPhone back to the store that wasn’t even working and expected me to take find my iPhone off a broken phone. Very unprofessional never will I recommend this store to anyone.Next phone I get will not be coming from that store. TELSTRA you have lost this customer!!!
Chris Sinclair
21.07.2023
Telstra Frankston
Existing Telstra business customer, walked in to a lady stocking the phone case shelf. Told her I was looking to upgrade 2 old phones with new plans and new phones. Got told no one could help me for 30 minutes as everyone was on lunch, even though she was stocking shelves. Got in the car and drove to Southland Apple & purchased 2 phones outright.
Luciano
21.07.2023
Telstra Frankston
Great service from the sales staff bit a little annoyed at the proxy seating for our appointment. There was no table or bench for us to remove SIMs with the fear of dropping expensive unprotected phones on a solid floor. The ambience noise of music and people talking over each other made it for a difficult appointment yet the sales staff did a great job in coordinating the appointment to be as efficient as possible.Not the worst things to experience and an easy fix for this store going forward.
Ken Rees
20.07.2023
Telstra Frankston
Took 3 days to get an appointment, waited 20min after set time to find they had no stock of the item I wanted. Ridiculous way to run a business.
Zaya Dyer
19.07.2023
Telstra Frankston
My father and I came in as a walk in, straight away someone was there to help. Fixed our problem straight away and also explained how it was cause initially. Overall great experience, Thanks Ben you’re very helpful :)
Esther Freud
13.07.2023
Telstra Frankston
Big thanks to Assistant Managers Musa and Adam for making my experience of moving my mobile service to Telstra very easy and straightforward.While I was happy to book an appointment in advance, I was looked after as soon as I came to the store. All my questions were answered comprehensively, and the process was nothing but pleasant.
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Bayside Shopping Centre, Shop G84/28 Beach St, Frankston VIC 3199
Telstra Frankston