Royal Hospital for Women

My wife and I had the most amazing experience through the midwife program. We had a magical unforgettable birth of our first child in our apartment. Through out the pregnancy we had a wonderful experience with our assigned midwife Natalia who is an angel, she was super helpful very informative and genuinely loves her job. As did the other midwives she saw on the od time Natalia wasn’t available.On the night my wife went into labour Melissa came out and guided us through the later hours of labour until Natalia join for the last couple of hours.Melissa is an actual angel also and made this experience the best thing to happen in my life. I can not recommend getting into the midwives program highly enough or organising a home birth!!!The care they both took was so gentle considerate, always asking permission before for touching my wife and making her feel so empowered to choose never forcing or over stepping any boundaries! The knowledge these woman have is stunning.The Midwives are there to help and guide you through the birth basically giving you as much or as little support as you need while in labour. Truly stoked with the out come and home much they helped after basically cleaning up everything and helping my wife into bed to rest. They hung around to do all the checks and make sure we’re safe and good to go.The continued support days after is so genuine and to see them so excited that our bubs and us are thriving is so awesome!Huge thank you to all the Midwives and support that goes into the Midwife program her huge love you amazing people! ❤️❤️❤️

I had the most amazing experience at every touch point in my pregnancy and birth through the Royal Hospital for Women. Exceptional quality of care as well as genuinely caring staff.

Outstanding hospital and staff. I gave birth to my daughter here and everyone contributed to make my experience absolutely beautiful. A special shout out to my midwife Jo Thomas, the midwife and the student midwife Jane and Jo, who both assisted me during birth in every possible way, the midwife’s from the post natal ward Michele and Lay and the lactation consultant Kathy. Such caring, sweet and professional ladies. I would not have done it without you. Thank you so much from the bottom of our hearts!! Michela

I have nothing but a praise to say about RHW. I gave birth on 19/12/2022 and the level of care, support and professionalism has been amazing. My pregnancy hadn’t been a smooth sailing so I experienced different departments throughout (triage, day care, doctors appointments, later lactation support) and have nothing but an excellent experience. Midwifes and nurses in the antenatal and postnatal wards were simply superb, really friendly and provided excellent support, guidance and reassurance. This was my first baby and if I have any more children in the future I will definitely choose Royal again.

My wife and I had a good experience here with the birth of our first baby. The midwives are all very friendly and helpful. The antenatal and birth experience was great. We weren’t able to get into the Midwifery Group Practice even though we tried to enrol as soon as we could, and had to settle for GP shared care.

today was my first time visit royal hospital woman in randwick. i have appointment for pap smear today.the receptionist, Marni: she was an angel, she helped me A LOT, and she was kind, lovely lady!the doctor just AWESOME!! the best doctor i ever met in sydney i thinkhe is an old man, he was VERY lovely, kind, explain everything to me and was so patient to me.the nurse is Wow too, she is very helpful and very kind.the staff in royal hospital for woman = they are an angels form in humani don’t review often, but for me this time they deserve this review.for woman out there, this is a helpful hospital, you are in the good hands.

I was unlucky enough to have surgery at RHW with Dr King Man Wan (Gynaecological Oncologist) (Gynaecology Oncology - Macquarie Ward) after another woman cancelled her surgery with Dr Wan. My biggest regret is agreeing to treatment with Dr Wan including surgery.My pre and post operative RHW paper work generated by Dr Wan was contaminated with an incorrect and in some aspects a highly embarrassing history. This occurred because Dr Wan failed to take a history from me at the first appointment I had with him. Dr Wan did not come and speak to me before he performed major abdominal surgery at RHW nor did he seek my consent for UNSW students to observe. A number of UNSW students observed my surgery without my consent whilst I was under a general anaesthetic including a hysteroscopy. I was discharged from RHW by Dr Wan following my surgery with a document entitled ‘draft discharge’ that had been prepared three days earlier, wasn’t up to date and with the date of discharge recorded as [XX] I was also discharged by Dr Wan whilst I was suffering with ileus. I had been complaining about the ileus and abdominal pain in the days before Dr Wan discharged me with my complaints all documented within my medical notes for the admission but I was totally ignored by Dr Wan. The abdominal pain on the first night at home after discharge was next level and I actually contemplated cutting myself back open to relieve the pain.Dr Wan put me into an MDT (multidisciplinary team) meeting at RHW and his paperwork (which also continued to contain an incorrect and embarrassing history - even though I had tried to correct things with him when I first became aware of the problem) indicated there was no input or discussion at the MDT from any other specialist other than himself. The RHW MDT with Dr Wan did not provide me with any personalised or individual care plan. Dr Wan didn’t discuss the outcome of the RHW MDT with me. I came across Dr Wan’s MDT paperwork when I went to my GP for something unrelated. I found this all so bizarre and so I organised another MDT at another cancer centre and from a gynaecological oncology team and it was so so much better than with Dr Wan at RHW. I had options (especially important as a young women diagnosed with cancer), it was patient focussed and comprehensive with medical oncology input including consideration of quality of life, and other testing, trials and studies. Unlike with Dr Wan that cancer centre team took the time to discuss the MDT discussion and outcome with me. With Dr Wan there didn’t seem to be any personalised approach to treatment or any discussion about how I felt, or what I wanted, and I felt like I was part of a flow diagram. It was always all rushed. I found Dr Wan did not take the time to listen to me. I felt I needed to advocate for myself. His approach caused me and my family so much anxiety. On one occasion he wrote to my GP misinterpreting the pathology reports and telling the GP that cancer had spread to other areas when it hadn’t. Based on my experience my strong advice to you would be to avoid Dr Wan. I felt very unsafe in his care the whole time.Three of Dr Wan’s doctor colleagues at RHW have on separate occasions apologised to me for my experience with Dr Wan.I complained about my care at RHW with Dr Wan as set out above, to Victoria Walton, Manager, Clinical Practice and Improvement SESLHD, I sent Victoriaa detailed chronology with my concerns, in turn she responded with a one page letter apparently approved by the RHW Manager, Donna Garland which referred to ‘emails’ and did not identify or address any of my concerns. There was zero accountability or interest in improving care generally or outcomes for women with gynaecological cancer.

The birth of our daughter wasn’t straight forward but the staff (reception, midwifes, nurses and doctors) all had my wife’s and daughter’s best interests at heart throughout.Everything was explained appropriately, the choices made were ours to make based on accurate information and ultimately our daughter was born with numerous care providers working in an extremely attentive and professional manner.Recovery was equally excellent. We stayed in hospital for 3 days after and the advice from the midwives on how to care for our daughter was amazing. We learnt so much in such a short space of time and nothing was too much for them. If we needed anything, they were always there ready to provide!(On a side note: It frustrates me that people write 1 star reviews without contemplating the fact that medical professionals desperately want people to remain as safe as possible at all times. I understand that mothers have birth plans but sometimes it isn’t appropriate to follow what you ‘want’ to happen. The advice given is because the doctors, nurses and midwives (with vast experience) want you to be safe. To assume you know better than people who have trained for decades is extremely arrogant!Secondly, giving a 1 star review based on a specific individual or because someone was rude to you once, or parking for vehicles over 2m isn’t provided are terrible reasons for a 1 star. Be assured that the MEDICAL CARE at RHW is second to none!)