Mackay Seabreeze Apartments

Great dog friendly apartments, beautiful location. Awesome staff, bottle-o onsiteNegatives:- Food at the attached hotel, is high price for the quality you receive.- if travelling through, location isn't super convenient.

On arrival we were a bit apprehensive but once we met the staff that put us at ease. In the bistro hotel the staff were wonderful and helpful. The apartment we were in had all we needed for our stay. My husband on our walk tripped and when we got back to the apartment I went to reception where they gave me a first aid kit and the manager came with me and was very caring and very concerned about my husband. Gave us his mobile number and told us to ring him at anytime of the night if needed. This is what I call above and beyond. Angelina

That must have been the best crispy salmon meal I have ever eaten .. and I have eaten a lot of fish

Yeah, not bad, not unreal but overall pretty good.

New manager is pathetic! He’s an obnoxious arrogant terrible service representative, the guy is that rude it’s disgusting! What a great place it was before he arrived! I witnessed him drinking beer while working and being ingnorative to staff requests! Clearly an amateur!

My husband and I came here for the first time today. booked a table in advance for 1pm, we rang to let them know we would be 10 mins late, got there and was seated, went to order at 1.20pm....at 2.20pm went to find out where our meal was and that we were going out to the smoking area, the manager ( I think ) came out to tell us that our order never made it to the kitchen and it will be done asap. and a drink on the house on offer. The food finally came and it was nice. I had three wines waiting for it and was ready for bed. I would try again as the staff were amazing.

Had a wonderful stay at the apartments. Slade Point is a lovely location. There was a bistro on site and all meals we had were great. Both reception and bar staff really went above and beyond. Would certainly recommend.

My husband and I have stayed in many hotels up the east coast of Australia from Wollongong to Cairns. We always choose min 4 star and between $130 and $150 per night. Never have we been presented with such a poor quality room. First impression driving in of the group of loud, shirtless drunk men yelling at each other across the parking lot from room to room. Then some if them moved to the pool which we discovered was right behind our room. The room stank like bleach the fridge was covered in rust. The bed was tiny and not at all comfortable. It just felt dirty and in no way 4 star!!! We had a beer at the pub, staff there were nice. Booked a superior room at a different hotel, that only cost $5 more and is amazing. And handed our key back. Do yourself a favour and book elsewhere.

Wouldn’t recommend at all. Unsure as to how this hotel has a four start rating. The room 19 we stayed in was literally falling apart. The skirting boards are filthy and the walls and skirting boards all chipped. The main issue was how uncomfortable the bed was , in a four star hotel the bed should be of a higher standard , not feel like your sleeping on springs. We lifted the bedding to see what make the bed was, to be met with a bed covered in stains and a mattress protector with blood and other unknown substances on it ( we have photos) We were met with the excuse that the laundry is provided by an external provider . This is not a good enough excuse as the cleaners should have picked up on the disgusting state of the mattress protector and the stains on the mattress itself. Extremely disappointing and not worth what we paid at all. Was met with a “I don’t care “ attitude when we tried to give the reception our feedback. If you can’t handle negative feedback and constructive criticism you shouldn’t be working in reception. Only positive we have is the amazing location .