McGrath Estate Agents Willoughby

Nick Dunn of McGrath Willoughby is an outstanding agent. He recently sold my late mother's unit in Willoughby for a great price. He is professional, has excellent market knowledge, is always available and is a superb negotiator. He works extremely hard to get the best price for his vendor. I have absolutely no hesitation at all in recommending Nick to anyone considering selling their property in Willoughby and the surrounding areas.

High͏ Quality ServiceFrom͏ our first meeting John was always upfront and honest. His knowledge and experience in the market came to the for as I was selling my house amid changing market conditions and I valued his openness and suggestions that proved successful with the sale of my property at Auction. John and his team are professional yet friendly and always available. A great team to have selling my house!

A͏ SUCCESSFUL EXPERIENCEJohn͏ presented as an agent with an accurate and extensive knowledge of the present market in our area. He communicated his knowledge to us in a clear, honest and easy manner. Our questions were answered patiently and clearly.It was clear that John did not have to sell" himself in any way. We interviewed four different agents before selecting McGrath

My family and I did not have such a good experience with your agent Felicia Mezei. She told me at an inspection that she would send me in depth videos of the property because I needed to show my mum, however she never sent it to me even after I messaged her to follow up (I know I had the correct number because she previously replied to me regarding the inspection time). If I knew she wasn’t going to send it I would have taken videos myself! Later, I messaged her with an important question about the application I had put through, and again she never replied!She even put incorrect details about the property’s description- people were confused why there was no AC and she wrote that the unit had ducted AC… not to mention she was 10 minutes late to the inspection so everyone only really had 5 minutes to inspect the property in a hurry.My mother couldn’t find parking because of how busy it had gotten and Felicia said she couldn’t wait an additional 5 minutes to give her a chance to inspect the property, which is why she said she would send me the video instead.. which she never followed through with!With the terrible rental market agents need to do better to assist clients in finding a home.

John͏ recently sold a beautiful 110 years old house to our family, just as the interest rate increased and bad financial news were everywhere. It was a difficult negotiation process but what stood out was how caring he was for his clients. Without going into the details, this was what impressed me the most. He also have a very good team with him, many thanks for all the extra inspections.

We engaged John to market and sell our property in Willoughby. He had been recommended to us by a friend who had a previous positive experience with him and his team. We had an unusual situation given the rather unique type of property in the suburb. John's knowledge and experience suggested we use an expression of interest approach to the sale. In the end John was able to match up a number of interested people and we successfully negotiated a sale within a relatively short period of time. We found John to be a no nonsense kind of guy who acted in our interests at all times. He regularly spoke to us with updates and advice. He was always contactable. We feel we achieved a fair and good price for the property with smiles all around. Thanks to you and your team John.

We recently sold our house with John and the experience was excellent. John has an intimate knowledge of the market and this combined with his professionalism plus clear and constant communication meant we felt relaxed about the process and achieving a great result. In addition, we were very impressed with John's team who were all a delight to deal with. Highly recommend.

One of the worst property managers I have every dealt. Highly unprofessional attitude. We have been living with water leakage issues ever since we moved in and no actions were taken to fix the issue. Within a tenure of 15 months, McGrath has changed atleast 7 property managers and every time we were asked to update each one of them about the issue. The bathroom lock was faulty, and they didn’t take any action despite highlighting that we have a 3 years old who can get locked. We had to get this fixed at our own expenses and for the reimbursement none of the property managers were interested to talk.I’m glad to hear that the owner finally agreed to change their property manager and move to some professional company, maybe as an owner they were frustrated with McGrath service too.I wish there was an option to submit a negative rating.The whole experience with the Willoughby, NSW branch was miserable

I had dealt with Felicia a few times over the past couple of months on the search for a rental property, and each time I crossed paths with her, she was a breath of fresh air. She was one of few real estate managers that I noticed who would take the time to answer questions from the people in the room inspecting the property, and always did it in a kind and in a friendly manner.I ended up getting accepted for a property through McGrath, and I could not be happier. I am yet to have an occasion when Felicia has not responded to me within the first ten mins of me emailing or leaving a message. Her attentiveness to all my annoying questions has made this process so much easier than my past experiences at other agencies.