Aussie Sapphire

In the past couple of months I've ordered 4 x 5kg buckets of grit. I don't know if it's Covid-19 RELATED in regards to postal speed but I've received these orders in less than 4 working days which is unbelievable where I live (remote regional southern NSW). Thanks for the great service Aussie Sapphire and Australia Post (never thought I'd ever say that).

Very impressed with their email communication, replies were extremely quick and concise many businesses could take notes ( i had emailed another australian company looking for the same product and it took them a week just to get me a price)Initial contact was on may 29th via their web page got a reply within 30 mins and a quotation within an hour of my reply, payment was made on the 30th of may , item was sent on the 31st and it arrived in Auckland on the 10th of JuneVery happy with their serviceThanks again i will be buying more in the near future once you get more stock as it turns out i require far more volume!

Top quality experience, materials, equipment and service from this amazing Company.

Bought stuff from them for years. Always as described, cerium oxide 100 percent, never, ever contaminated, the right amount or slightly more.Very good business, nice friendly folk, ships quick.

As a beginner, their advice was superb and replied very fast through email. I received my order in under a week, and their products perform excellently! Will definetely be ordering again!

I went back and forth about buying some expensive equipment for about 3 years before purchasing! Aussie Sapphire was nothing but patient, and supportive and happily answered my questions year after year with informative and thorough responses. I can't say I would have had the patience to do that! Because of their wonderful advice I actually bought two pieces of equipment and I feel comfortable I have the right ones for my needs. Aussie Sapphire even steered me away from equipment that was far more expensive (almost double the cost) that I would have bought because they said it didn't suit my needs...you can always tell a quality company when they down sell" you like that to make sure you have the right equipment rather than make a sale. I've purchased from them several times and have always been happy with their support and service."

Great selection and fantastic service. nn Opals has been buying all of our lapidary equipment from Aussie Sapphire for more than ten years. Andrew has always been very helpful and offers good kit at a reasonable price. Highly recommended.

Fast response time, Andrew was very helpful providing genuine insight and product info by helping to answer some questions I had.

No one answers the telephone, tried on a number of ocassion , all good for people who maybe understand emailing, but I like to speak to a person and since I was in Glen 18/5 I wanted to pick up a few things.

From first phone call, spoke to a male who was not polite nor helpful. Told me to make order on website then hung up.Would not recommend. Spent over $3000 last year and got a hard fast start motor on the cabbing machine, 1x misshaped 600# soft wheel from bad packing,(never regained shape).Pink cerium oxide contaminated,White cerium oxide contaminated.Wasted a lot of time, good opals and pads trying to figure out what was scratching at polish time. Can’t begin to tell you how frustrating that was.Poured out unused cerium onto clean white dish and found that both had tiny metallic bits throughout. UNBELIEVABLE!!!!!Have since purchased new pad and oxide elsewhere from the advise of lapidary clubs and other opal dealers and have had absolutely awesome results.I’m not one to complain when I get shafted, I simply do not do business again. But after having seen 5 star reviews on this company I just couldn’t control myself. Still upset to this day.