Octave Nails

Very disappointing. I had a French SNS which was not up to the standard that it should be for what they charge. The tips were all different sizes, 2 nails broke within a week. I found the staff to be very rude on my initial appointment and again when I returned to have the nails fixed. I would never go back which is unfortunate as it is local shop.

Friendly staff make it a relaxing self care time

Although they do a good job most times The language barrier makes it very difficult to discuss what you are after and get the impression the staff cannot be bothered and bordering on rude. Had an issue last time and was told that was not their mistake but something was wrong with my finger/nail. Please Octave encourage your staff to try and use English to ensure your customers leave feeling satisfied and happy with your service. Very disappointing

This is one of the best nail places I have found in Melbourne. They do a fantastic job of my SNS every time, whether I keep them long or short they are always nice and thin and even (an issue I have found with so many places is thick chunky uneven SNS which I HATE). I have also never had an issue with them lifting or breaking which is a first for me.They are efficient which means I'm not there for ages and their prices are reasonable. Staff are friendly and always accommodate a walk in when they can.They do a fab job of eyebrow tinting too, best place around this area that I've found. I have become a regular since moving to the area in March and will continue to be: )

Excellent service from all at Octave, especially Courtney who makes my nails look natural and are shaped perfectly every time. They last until I need to redo them and they never break or lift (and I'm very heavy handed and wash dishes without gloves too!), so thank you - your service is always a 10/10.

I was so happy with them.. They did an amazing job. I asked the lady to remove 1 nail and redo it again because I was not happy with the shape but very patiently she removed and did the nail again for me.. which I don’t see in other nail shop. I was really happy and satisfied.. thank you girls.

this lady was extremely rude. bad attitude. she made my nails absolutely disgusting and then refused to do them again and fix her mistakes. she then asked her friend to back her up which was extremely uncomfortable and unprofessional. would not recommend but i would say in2nails is much better around the corner.

I had an appointment today with Fay and the work is fantastic. I will be back again. Great service

I asked if they had something, which they did not explain to me how it works or how much it costs and even though the lady clearly did not know how to apply it and saw that I was aggravated about the end result and the fact that she could not get it right, she still decided to ask for not only full price but extra.. did not say anything!! paid the amount... but SERIOUSLY how do some places still stay open.. I am so sad