Snap Car Wash Winston Hills

I am never one to write a poor review, there’s enough negativity online as it is, but I am really disappointed in this service and actually feel exceptionally ripped off.I took my Kia Carnival here this morning and asked for the detailing, which for 4WD/SUV/7 seater cars was $220. I was told it would be $240 for us because of the extra seats, however I explained that there are five car seats so only the front two seats would be able to be treated with the leather conditioner. It wasn’t until I pointed out that I was being asked to pay extra for actually cleaning less seats that I was told “oh for you I will do it for $220”..?Upon picking up the car I was told to be careful because the floors are still wet and that all the mats are in the boot. I asked why they hadn’t been put back where they go and was told that they were still a little damp and that I would need to leave the doors and windows open and leave the mats out in the sun until it all dried. I asked if this was normal as I have never had to do that anywhere else I have taken this car and was told this was just because it had been steam cleaned.By this stage it had been two hours and I needed to get home, however once out of the car park and into the sunlight I could see what a terrible job had been done on the two front seats. The solution had been sprayed on and left, not even wiped off, which is now not wiping off at all.I checked the interior when I got home to find that every single seat had not been cleaned properly at all, and when I went to check the floor mats that had been balled up in the boot I found them to be absolutely wringing wet and I could actually squeeze the water out of them. There were also marks on the boot that weren’t even there to begin with.I would actively discourage people from using this service and would not recommend it to anyone, which is disappointing as when it was in the old place they used to do a better job for a fraction of the price. I have never had such a bad job done on any car I’ve owned and would encourage customers to look elsewhere before considering using Snap Wash Winston Hills.It will not let me add photos here but I have plenty of evidence of this unsatisfactory service and happy to share them.

The worst experience. My car has come out with damage to the wheels due to the wheel cleaner used this morning.When I highlighted the staff were rude and asked me to complain anywhere I like. The guys are using a caustic based wheel cleaner.

Amazing and quick service! Professional and polite staff, did an amazing job internally and externally of my car. Left a refreshing new smell in my car - highly recommend!!

$65 for a platinum service clean on a DMax with normal road grime on it.After getting it home noticed:- floor mats not removed to vacuum the carpet- back seat not vacuumed- tub (under a canopy) not cleaned at all- grime remaining in wide cracks and crevices- middle of roof on canopy not done- interior windscreen smeary- tyres blacked" unevenly.- interior not wiped down fully.VERY dissappointing after 90m for the cleaning service.I definitely will not be back - I urge you not to waste your money. Try a basic service first if you must

Rubbish service and Rude Staff. Only take 15 mins to wash a car and vacuum. Dont waste money in here, go somewhere else.

Third and last visit to this bazaar car wash.I was ok with the quite pricey $65 for a 4WD wagon. After numerous attempts to up sell me with spray wax were politely rejected the manager wanted to barter the price with me over how dirty the car was. I had been on dusty gravel roads over the weekend, it would mostly hose right off. The inside was still quite clean from the wash a forthright ago. A little grass etc as you would expect. Anyway, I work in the area, love the convenience of having my car washed while I work. Won’t be going back to this bazaar style car wash though. The prices advertised must be for clean cars only. What a joker!

I don't normally go out of my way to leave reviews but credit where credit is due. I was very pleasantly surprised by the professionalism and quality of this place today. Probably the best wash my car has ever had. Will definitely return.

Came to do some Christmas shopping on Christmas Eve. They were busy but kept their promise of finishing In a hour.I didn’t have to ask for any extra ‘missed’ spots here, very thorough job. Extremely impressed