Clark Rubber Maitland

Outstanding Customer Service from the team at this store. Called in to check options on the range of foam mattress’s and the service from the staff and manager were second to none.Thank you for a pleasant experience. I have never been to this store and will def return, 100% recommend

Horrid customer service experience.We've been to this store a few times to test our water and have purchased pool items and chemicals before. This latest time we were discussing amongst ourselves as we were about to leave whether we would buy the pool salt from this Clark store or the premium salt from Bunnings.I'm assuming it was the manager (a large fellow, somewhat balding), who stopped and interrupted us to tell us that if we went to Bunnings to not bother coming back because it costs them $2 to test pool water.I offered to pay him $2 for his troubles but he walked off proudly.We asked for whoever the man was to come to us to discuss things further but we were told he was busy.Never quite seen anything like it and the younger gentleman seemed to inherit some hostility before realising his error and apologising.

They had exactly what I wanted at a great price and the service and advice was 2nd to none. I am a very happy customer.

The Chlorinator cells in the $1800 chlorinators at Clark rubber are of a low quality. The electrodes wear away. They only have a 3 year warranty at Clark Rubber. The replacement cells are $630. A whole chlorinator at Bunnings is only $800.

Didn't have exactly what I needed but have taken down the details and will contact their supplier to get me a quote for it. Staff were responsive and knowledgeable.

thanks guys for the fair price the availability to help and the good attention ☺️

Terrible customer service!Walked into the store around 4:35, I wasn’t greeted or asked if I needed help with anything but the people that walked in 5m metres behind me were happily greeted and asked if they needed a hand. Was waiting for assistance as most team members were with customers right near where I was standing which wasn’t an issue but once they had finished helping the other customers they walked off back to the front to finish their personal conversations. Was in the store untill close, they closed the roller and essentially locked me in so thought it would be best to leave just to have the team member open the roller door back up and only told me to wait a second to switch the automatic door back on to let me out. I wasn’t even asked if I needed anything, was pretty much shoved out the door.Will never be back!!!

I wanted to get some new cussions made for a lounge. Initially I phoned before driving down (3 hour round trip) and I received excellent customer service and advice. The instore experience was equally good they cut them and even helped take the old ones back to the car to avoid a double trip. 10/10 great work !!!

We had a great experience with John at this store! We had a foam mattress cut to size to fit in the back of our Campervan. Nothing was a problem and he made the process simple. Perfect cutting to shape! Very Highly Recommended!

They were very helpful, honest and helped carry items to my car as well."