Cranbourne Parcel Locker

Apparently I’m not the only one who rarely receives their parcel eventhough someone’s at home. Somehow they only deliver the small parcel. When it’s bigger than your mail box, they just leave a card pretending there’s no one at home.It really annoys me because I’m always at home and I didn’t even hear the bell ringing or door knock! Paid express post and still had to drive myself 20min to this DC instead of local PO!!I complained all the times to Australia Post it just doesn’t seem to change. Well, now they provide photo of the card in front of the house when the postie ‘attempted to deliver’, but still doesn’t show if they really attempted to ring the bell or knock or just leave a card to make it quick.

Simple enough to use. Not well visible from the road and needs more lighting and shelter.

Watch out everyone because we where expecting a parcel to be delivered at our home. My husband works from home and could receive the delivery. The Australia post van pulls up rings the door bell and leaves a blue collect form in our letter box. Thank goodness my husband intercepted him before he took off. The reality was he did not have our parcel because it was large and left it back at the post office, hoping we would not be home and would have to collect the parcel. He sheepishly told my husband we will get it tomorrow......guess what? Still waiting!! How can we trust Australia post?? What a disgrace!

Sometimes it's frustrating to go and collect the parcel from the locker. But one way it is safe instead of leaving it in front of the house. The staff over there are very helpful. The wait outside is hard if the weather is not good. There is no covered area to que up if there is a wait.

NOT AIMED AT THIS PARCEL LOCKER SPECIFICALLY, JUST AT AUSPOST IN GENERAL:Incredibly lengthy delays to receive my parcels. I have a few different items to be delivered to me - one of which has taken nearly three weeks to get from New South Wales to Melbourne - and it STILL hasn't arrived! (but funnily enough - a package of mine from ANOTHER company that was also coming from NSW arrived within a few days!! - Often you don't get the choice of using something other than Auspost). The funny thing is, after about two weeks (a week ago), my app said that it had arrived in Melbourne being processed at facility". The day after

Good to see that they have opened up more makeshift counters. I went on Saturday at 10.30am, and the queue moved extremely quickly as they had 6 counters open and I barely waited 5 mins. Well done on improving procedures.

Nothing wrong with the Parcel Locker, as well the staff is kind and friendly, however....considering the money Australian Post makes every year, they should employ more staff. People come from work, having a card and then gave to drive 20 minutes through congested traffic to pick up a parcel . Then you stand another 15 + minutes in line. Family and Neighbors aren't impressed.Better system please.

Got notified late yesterday that my parcel had arrived and was awaiting collection here at my parcel locker. As it was too late in the day to get there (given I've used my parcel locker before and it's given me at least a day to two days), I figured I'll be able to get there the following day, which was today. I realised that I had not received the digit pin for the access code". So I called the number on the screen at the parcel locker

In a convenient location for your parcel collecting needs. I especially like the fact that their collection is open from 7am on a weekday so you can collect parcels outside of business hours or on your way to work if you catch the train into the cbd. I would like to see more parking available though and maybe some extra windows during peak periods as a large line can form.

Excellent service. Great people. I went to pick up my parcel and there was long queue, but they serve very fast so that I didn’t have to wait for long. They maintain all safety Covid 19 protocols as well.