Dolittles Pet Retreats- Brisbane South

Nice place my two dogs stayed here while I was on holidays and they loved it and they were will taken care of an will feed, they were both bathed before we picked them up.

First time I boarded my cat here there were no issues on his end, he seemed quite happy and the staff were good.I then went away for 6 weeks and boarded him again. I visited my cat 4 weeks into his stay and saw he was missing fur.It took them a week to book a vet appointment and they didn't keep me updated on the vet appointment.It takes 2 weeks for ringworm to develop and he developed signs 4 weeks into his stay. The manager told me that since he had ringworm before (2 years ago!) that I treated and eradicated that it was pre existing and that I was to pay for the vet bills.I insisted on my boy seeing a vet because its a very serious illness and can make old and young animals very sick. I didn't want any other pets to catch it.My cat caught an infectious disease at their facility and 3 weeks later I am still treating it. I asked for 1 vet bill to be reimbursed ($219) and now nearly 2 weeks later have not received any response to my follow up emails and vet documentation. I have since paid nearly $600 in vet bills on top of the $894 it cost me to board him.The manager didn't know what ringworm was, commenting that it was a stupid name for something that isnt even a worm.You may pay cheap fees but if anything goes wrong they refuse to take any responsibility.The cat cages are the smallest I've seen, barely enough space for a litterbox and bed.I'd strongly suggest going elsewhere.

Dog came back traumatised. Lost all blankets and toys delivered with dog. No follow-up on lost possessions

Ridiculous expensive- especially considering they charge per calender day, not an overnight rate, this makes a short weekend stay 50% higher. Question- would you stay in a hotel that charged a calendar day rate instead or nights? No.

We received a phonecall today telling us about our two flurkens and how they are going. Ots great to see such professionalism.

Staff were friendly and were good with my dogs which made me feel at ease leaving them there. They seemed happy when I picked them up, they had been running around and were absolutely filthy. I can get over them being so dirty as they were having fun, but one of my dogs had a burst abscess which was easy to see and should have been seen by a vet while they were boarding. Because of this I wouldn't leave them there again, which is unfortunate as we are often in the area.

Dolittles staff and facilities were brilliant for my girls Bella and Scarlett. They took care of them when I couldn't. I can't thank them enough.

Great place to pet cation our fur baby, he enjoyed his time and came back happy and healthy. Thank you will see you again soon for our next time

I put my pedigree cat in to board for 3 days. He was only fed his wet food on the first day. Because he did not eat (obviously because he was settling in) he was not fed wet food again for the next 2 days. His food was provided and labelled. His dry food was given in a small amount only, so when he came home he was very hungry, indeed.I was given his pouches food when I collected him. Staff would not answer my phone call, when I requested information and to speak to the Manager. I emailed as well, and have had no response, except to say that I was rude to staff. I was not rude, just upset, stating that I would never bring my cat there again. I rang the RSPCA and they agreed my cat should have have been fed his wet food the following days. Beware.

Stopped at this place to get a Price to leave our cat. Waited at the office for over 10 minutes as no one was in, left because sick of waiting. Rang them a few times, no answer. Went to Acacia Ridge Pet Motel got a price straight away.