Swan Valley Cattery

My cat stayed here for 11 nights April 2019. We looked online at a few catterys but this one seemed like she got the most room, it's cool how they get their own inside and outside space plus they let them out into a bigger space too during their stay.I didn't have any issues and staff were really friendly. I will bring my cat back here next time I go on holiday!

We are very happy with the service and accommodation for our very old cats. They have been staying for many years and are very comfortable being at the Swan Valley Cattery.

We brought our cat here twice, the first time just for 2 days to see if he's going to like it, which he obviously did. And the second time we left him there for 12 days while on holiday. I like it, it was very clean and the people there are very friendly. Our cat enjoyed his stay and the company of other cats. We will definitely be going there whenever we require a safe, clean and friendly stay for our furry baby.

Love this place, it's great knowing our cat is safe when we travel. The staff love him too ❤️

***Warning*** This cattery does not have insurance - or at least didn't in 2021. My friends left their cat at the cattery for the weekend of their wedding. Unfortunately when attempting to collect him they were told the cattery couldn't locate him just now and would call them once they were able to. It turns out he had escaped and been missing for over two days prior. They were unwilling to take responsibility for this and blamed the cat. There was no procedure in place to follow as they claimed this had 'never happened before'. Once the cat was located over a month later, due to his condition there was a substantial vet bill. The cattery were only willing to pay this off over a period of time as they did not have any insurance to claim against.If you are seeking a safe and professional environment for your pet I would highly recommend looking elsewhere.

Lovely staff , clean and well managed facilities.

Harry is always well and happy after a stay at Swan Valley Cattery. He's been going there for about 2 years now.

We have used the Swan Valley Cattery accommodation three times this year. It is the best place , very well setup, clean. Our Lilly is not stress out there. Thank you very much to Caroline and stuff who are looking after our Lilly. We have a peace of mind when we are away.Svetlana and Uwe

My cat Angus stayed here for a week, he came home happy and relaxed, highly recommend

We're so happy with Swan Valley Cattery that we've used their services again. Most importantly my cat is too. She is so content when I pick her up. It's like she's had a little vacay herself & loves it. We will always choose Swan Valley Cattery. Their service & conditions are fantastic. It can be quite an anxious time for our cats & for us when we go away on holidays, but with the lovely Caroline my mind is at ease as I know she is in great hands. So I'm able to enjoy my holiday without any worries. This time around you had to administer daily medication for my girl you went above and beyond, thanks a million Caroline & staff! My cat is happy & that makes me happy! We will always bring our girl here to stay whenever we go away!