Liquorland Katoomba

Lots of choice and heaps of variety. Good price. Crazy lady customer walking around talking to herself. Register staff was unfriendly.

rude staff, terrible service, no sense of politeness, will never return

Not a bad range of alcohol and the recent store makeover has improved the look and feel of the store immensely. Staff always welcoming and helpful.

Very cool staff and always premium wines and spirits...

One staff female (I think) is very rude.

Zippo customer service skills,and be aware a 6 bottle liquorland bag is now a dollar! Nice one coles.

A bit slack

Good range and service.

Worst experience I've had in a liquor store anywhere in the world. I (age 34) went in to the store with my wife (age 33) to buy a bottle of wine. Upon checking out, the manager (I didn't catch his name, but he was a rather rotund fellow) asked to see my ID. Given that the drinking age here in Australia is 18, this was a little silly, but whatever. He then asked to see my wife's as well, and she didn't have one with her. He said the law required him to check the ID of everyone in the group (which I researched and found is not true) who looks under 25. While my wife and I are both youthful, neither of us looks under 25. I then remembered I had a scan of my wife's passport on my phone and showed him that. He said that he couldn't accept that, because he had no way of verifying the holograms, as if he had any idea what a hologram would look like on a U.S. driver's license anyway. I said something to the effect of Are you really telling me that it's realistic that I happened to have a doctored scan of my wife's passport on my phone to buy a bottle of wine

Good prices and service, great variety of drinks......