Direct Chemist Outlet Dingley

The Team at DCO Dingley Village are FANTASTIC! All of the pharmacists are kind and very knowledgeable, and always happy to help with any query. The retail staff are also wonderful. I've been a customer now for 8 years and I've seen a lot of changes. The pharmacy has never been busier. Most days there are 4 or 5 pharmacists on and they are constantly busy. I get very upset when I see frustrated customers take out their anger on the staff who are just trying to do their best. I've never seen a staff member lose their cool although they would be well justified in doing so given how rude some people can be. Special mentions to Trang and Ann in the pharmacy and to Heidi, Sue and Jenny from the retail team. They are very, very special!They all truly care about the wellbeing of their customers and always go above and beyond in their level of service. My only critique would b that on the weekends they need more pharmacists on. Sometimes on a Sunday one pharmacist and one pharmacy student just cannot keep up with the demand of people needing scripts filled.

I have to Thank Arnold the intern Pharmacist who was there. He not only gave my parents and myself covid vaccine, but went out of his way to upload my parents previous record through IHI.

Will was great with his service and very polite

People there are so helpful

Very organised found what I was looking for straight away. Service was fantastic very helpful. Will recommend

Absolutely FANTASTIC store! The team are super friendly and helpful! Highly recommend!

Always very nice people here.

Best customer service/ care I've had at a chemist. Shoutouts Kiki who was very patient with me selecting a cologne that suited my needs and she delivered. I have received compliments already!

I have been attending this pharmacy for years now & won’t go anywhere else. The head pharmacist Trang is so lovely & is always happy to help - she has the best attitude & always has the best advice - Trang has the answer to every single question! The manager Marea goes above & beyond constantly to ensure us customers are getting the best value, she is always willing to help & answer any questions, check stock & order in stock they may not have and is always so positive & happy - not to mention her staff are all extremely well trained! I have never had an issue with any member of the team & always look forward to going down to the pharmacy knowing I will get the best treatment & will leave with what I came for, with the best value for my money.I’m grateful to have such a good local chemist.