Ski-in Ski-Out Chalets

We had to cancel our planned holiday to Ski In Ski Out Chalets at Thredbo due to Covid restrictions. I would like everyone to be aware of their greedy and incompassionate cancellation policy during these unprecedented times. They retained 20% of the total cost (for our chalet $2000) and also charged an administration fee. I would be interested in what compensation they are also receiving from the government.We have tried to continue to support tourism since the pandemic began and have travelled when and wherever possible. This is the first time we have been met with such greediness. We will never travel to Thredbo again and want to warn everyone before booking at Ski in Ski out Chalets in the future.

Great location on the mountain. It worked well for our family. We have stayed three times over Easter in different units and they have all been good, though some are slightly better than others.

The best accommodation in Thredbo. Large and well maintained condos for all family and group sizes. The staff are really helpful. Beautiful views of the valley and mountains. Some have jacuzzis on the back deck too which is the ultimate way to relax after a big day of skiing. Located on the bottom of the Supertrail, you ski down and hop straight onto the lifts! Perfect!

Skiinskiout failed to refund 50% deposit when accomodation cancelled 60 days prior to booking.They promised to provide refund if property rebooked then failed to provide refund.Now having to pursue legal action to recover.

Less than a minute walk to the Supertrail run, walk on, ride down to the Chairlift. Hop off the run in the same spot and walked backed to the apartment. Best location in Thredbo. Accommodation standard was Amazing!

The chalets are beautiful but the service is really not good at all. The people in charge of helping the guests are rude and don't really want to help. When we arrived we were sent on a wild goose chase and couldn't find our apartment or parking we had to ask random strangers, I was too scared to call the person in guest relations because he was so rude and wouldn't help anyway. They never told us about cleaning procedures and there's no cleaning procedures listed in the apartment. Our fireplace was not working for the entire stay and nobody in guest services really cared.

Stayed here in the Autumn to climb Koziosko. Rooms were amazing. We had a 3 bedroom house with an enquire each. It had everything that iped and suit. Spa Steam Room. Drying room. Enough room to park 3 cars. Shortcut down to village.

Superb accommodation. Beautifully appointed apartments in a prime position on the mountain

While the chalets are conveniently located, the main employee from ski in ski out was the rudest man I’ve ever come across. I have stayed at countless 5 star hotels and apartments in my life and I have never come across someone as rude and unwilling to offer any level of service to a return customer. In previous years the staff have been fantastic but it seems that the new manager has a real issue with offering any level of hospitality. He also spoke badly about other guests ....Beware!

First class accommodation in a location second to none. A few metres to the Super Trail or alternatively jump on the bus to Friday Flat. Perfect place for that ski holiday!