Animal Medical Centre

We came to the clinic as they were recommended as the best to help our Oscar who had cancer. Rob and the team were so wonderful with him and us in a difficult time. Whilst the treatments did not give Oscar a long term result, they have given us a little more time with him and we have received so much help and support from Rob and the team.We would have no hesitation in recommending them to anyone who has a furry family member. They truly care and are so attentive. We could not have asked for better help, treatment, and support.

I would like an answer from the animal medical centre and compensation. Four visits 4 vets 4 diagnosis over $3000 sent home with a morphine patch saying it was musculoskeletal. We went to another vet practice He took less than 5 minutes said this dog has severe stomach cramps. You had given her anti nausea medication several times $130 an injection even though she had never even looked like trying to vomit. You did scans blood tests and had her there over night you did not notice She had not drunk any liquid or eaten for 6 days yet you said she was not dehydrated yet you could not get a drip in her Due a nurse tells me to her being so dehydrated. After seeing another vet she improved within hours but had three more days of antibiotics injections as she needed He tells me she could have died You said she was fine. I could see my dog was dying And I have to say not eating not drinking crying in pain. There is only one end to that story and it is fatal. Three of your vets were nice people one was not well not nice to me at all but that us beside the point. The point is I struggle I have had 6 brain surgeries I am on a pension my dogs are my therapy animals my best and only friends and my constant companions. They are dear to me. Your reliance on scans and blood tests and numerical diagnosis nearly cost my dog her life and cost me dearly and it was all incorrect. I am responsible when I make a mistake but 4 mistakes 4 vets one practice. Total Misdiagnosis and not even a word of apology. The other vet clinic did not charge me for any of my further three visits and only $10 an injection. Why because he cared and because the receptionist there who has been there over 30 years tells me I am not the first to turn up at their surgery with a very similar story after leaving the Animal Medical Centre. I did expect a reply from you when I wrote to you privately but nothing so google here it is and other patrons beware of extreme charges a Reliance on technology and a lack of personal Diagnostic skill A simple apology would have saved you this public statement and I am sure I am not the only person this has happened to. I would like to hear from others pleaseNow mid February and still no response. 4 visits 4 incorrect diagnosis. Dog sent home with morphine patch and told it was musculoskeletal. It was severe stomach cramping within hours of correct diagnosis from another vet and she was improving. He said she could have died. You charged me over $3000. I am on a disability pension The other vet under $200 with 4 visits and correct medication correct diagnosis. I would really like a response.

HIGHLY RECOMMENDThank you to Dr Rob, the Vets, Vet Nurses & staff at the Animal Medical Centre. I'm not sure if our precious & beautiful border collie, Oscar would still be here if it wasn't for your prompt medical attention & care. Professional & caring at all times.It was never a problem for us to visit Oscar while he was in hospital & I have called lots to ask questions at different times. Always there for support & reassurance.Thank you. Keep up the awesome work. I wouldn't go anywhere else.Susan & Dallas

My dog Ella has been going to see Dr R ob since she was a pup. That's 5 year's ago.But l did have 2 other dog Maggie and Molly who have been going there for the past 8 years plus. But unfortunately they passed away this year.I highly recommend Charles street vet the receptionist to vet nurses to the vets you can't go wrong.They care for your pet just as much as you do.Thank you to all the staff for looking after all my pets in the pastJenny

By far the best veterinary clinic I’ve been to. When my family moved to Launceston 10 years ago with my Great Dane, I needed a clinic I could trust to be on call in case of an emergency. Not that I needed it in the end as he broke my heart and left this world in the middle of the day, but the team at the Animal Medical Centre made that process as gentle, respectful and beautiful as it could be. It’s been 6 years and we now have other dogs in our lives that all go to the Animal Medical Centre. I wouldn’t have it any other way. Thank you to the whole team.

Above and beyond! Our dog Buddy is a lot of work and full of energy. These guys were amazing with the care of him and us today.Honestly best vets in Launceston!

Such a great medical centre. I had an emergency with my dog and they fit me in right away first thing in the morning. This was after being pushed away from 3 other vets in the area. Everyone was so helpful, informative and kind and really treated my dog with care and sympathy. Prices are also clear and reasonable. Definitely my dogs permanent vet from now on! Thanks everyone.

Once again, the after hours service was there for my pet and I. She and her new sibling had a play related eye injury. So very grateful to Haley for being able to see her after hours.

Professional, easy to get timely appointments, staff are genuinely caring and friendly with my pets. Very sensitive and patient with my anxious dog. They are very sensible but also mindful of costs for owners and families. Will definitely keep taking my pets here.

All staff are so very welcoming and caring. My cat is very nervous, but seems to manage being handled by the vets here easily. She had an adverse reaction to a vaccination recently, and when I rang to ask about her symptoms it was immediately identified and she was treated appropriately and quickly without fuss. Pepper was completely back to normal by the time we got home again! Very grateful and impressed.