Ocean Views Motel Lakes Entrance
187 Reviews
About the Business
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Contacts
Hours
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Toilets
- Credit cards
- Debit cards
- Mobile payments
- Good for kids
- Assistive hearing loop
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Delivery
- Dine-in
- Sport
- Alcohol
- Beer
- Spirits
- Wine
- Seating
- Casual
- Groups
- Live music
- Cocktails
- Cosy
- Accepts reservations
- Bar on site
- Coffee
- Healthy options
- Kids' menu
- Small plates
- Lunch
- Dinner
- Dessert
- High chairs
- Fireplace
Recommended Reviews
Kelly Huang
10.10.2023
Ocean Views Motel Lakes Entrance
I booked the motel using non-refundable policy, but can't make it from Sydney since my son in a training on his first job just about a week before the check in date. The admin Philip was so helpful and understanding, guided me through to cancel the booking without charging me. I was so relieved and thank you for the kind understanding and support, will book it when we travel in the future!
radha luthra
04.10.2023
Ocean Views Motel Lakes Entrance
I visited this place with family but very bad experience staying there, Not recommended at all, no ocean view, please do not stay here unless you want to ruin your trip, faulty appliances extremely rude owner, very bad customer service. when we complained about the appliances after spending night there so that others do not face that uncomfortable noise, owner was so rude and not willing to take feedback. Please get those appliances fixed so other visitors can spend night there comfortably.
Ashish Shah
24.09.2023
Ocean Views Motel Lakes Entrance
Very very old designed motel- with shower room with plastic cloth curtain, hot cold water separate controllers with old type telephone shower, no bath mates so water goes straight to toilet floor. Also very low height wash basin with hot cold water separate controllers.No room services provided-during the phone conversation replied that room service will be done between 10am and 2pm. But not done at all.Is $345 per night a cheaper accommodation for 4 people? Spent 2 nights means $690. Definitely not cheaper! For the money they charge it is horrible. No room service was provided. What type of motel doesn't give you room service? We called in the morning around 9am and requested room service. We were advised that it will be done between 10am and 2pm but clearly no one came. The owner in the reply of this review claims that we told the cleaner to go away but we weren't even in the motel. We left the room early in the morning and came back at 10pm to find ourselves with a room with dirty towels and bedsheets. They only gave us one toilet roll between 4 people to use throughout a two night stay.No reply on motel’s after hours mobile number as well as no reply of 10 seconds converted texts (multiple). The owner of the motel answered the call at 10pm and hung up on me after 10 seconds. Not willing to listen to us and absolutely zero effort to solve our issue. No callbacks.They claim that there is free wifi but it doesn't connect. It says move closer and try again.I think giving this motel a 1 star is too much. Horrible service. The owner doesn't know how to keep a customer and solve their issues.In short if you want value for your money then please do not book your accommodation here!Just dropped off the key of the motel room on Friday, 06/01/2023 morning.The owner has replied to my review but i am editing it after to prove my point better. WE wen't even home so how were we going to tell the cleaners to go away. LIARS. The owner knows he is making stories. Let's face it the motel is trash and considering the service provided thats too good to say.HORRIBLE HORRIBLE SERVICE!! DO NOT RECOMMEND AT ALL
Harrison Whittaker
19.09.2023
Ocean Views Motel Lakes Entrance
Great little motel, just what we needed after a long drive with clean and cozy rooms. Big thanks to the owner Phil, my partner and I are heading up the east coast and he took the time to show us where some really nice places to stay are up the coast. Overall great motel, and super nice owner, cheers Phil!Harrison and Sophie
Umar Waqas
16.09.2023
Ocean Views Motel Lakes Entrance
The man was on reception i think was owner of the motel as well. He was very stupid rude man. His behaviour was very rude and threatening. Our check-in time was 2:00 PM but when we reached out of our room it was 2:15 PM but the cleaning staff was still cleaning room i didn't mind that. I thought few minutes doesn't matter. On the same time that reception man came he said we can't stand there out of room i was standing there with my family and we didn't say even single word to clean staff. But that owner was very rude he said go from here. Instead of applologise us on late check in 15 minutes late he stared speak rudly with us. I was not feeling safe myself n my family. In room they mentioned guest will be charged if they check-out even few minutes late. But they gave us room 30 minutes late. It was not big deal. But that man rude behaviour was so disturbing it ruined our mood and trip. He highly recommend to people do not ever go in that motel other wise you should be mentally prepared for your insult and disrespect from that rud man. When i started to explain my opinion i felt he could hurt us.i did never seen that bad customer service in life.
Gagan Sharma
07.09.2023
Ocean Views Motel Lakes Entrance
I wouldn’t recommend this Motel. Smelly room, worst customer service, old style sink taps were not working, Noisy fridge. Rude, racist, mannerless and illiterate owner. The way he talks clearly shows that he has never been to school even.
wany mazumis
23.08.2023
Ocean Views Motel Lakes Entrance
Rude and racist reception . I was there with my family . At 3am the light is not working. We did call them and he was really rude. No sorry or anythings to us .. but he provoke my husband . Will never come again, there have more motel there but not ocean view motel anymore
Michael-lyn Monks
25.07.2023
Ocean Views Motel Lakes Entrance
Well what a view, they are to die for. The motel is an older age however very well appointed. Big TV, really comfortable bed's and brilliant hot water. Initially the room had a slight musky smell however this is understandable due to the lockdowns. Once the windows were opened this wasn't an issue. Nice small pool and plenty of parking, great value.
Sarah Bone
24.07.2023
Ocean Views Motel Lakes Entrance
A solid 3 star hotel. My partner and I wanted somewhere basically just to sleep/ shower since we were spending majority of the day out and about and this was just right! Check in/ out was easy.Only downside was the toilet in our room was so loud after you flushed it, no switches near the bed and basically no phone service once we walked in the door to our room.Overall if you’re just after the basics then this is a great option!
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Map
3300 Princes Hwy, Kalimna VIC 3909
Ocean Views Motel Lakes Entrance