Omega
49 Reviews
- Tuesday11 AM–6 PM
- Wednesday11 AM–6 PM
- Thursday11 AM–6 PM
- Friday11 AM–7 PM
- Saturday10 AM–5 PM
- Sunday11 AM–5 PM
- Monday11 AM–6 PM
About the Business
OMEGA® Boutique Brisbane - 1/188 Edward Street QLD 4000 Brisbane Australia | OMEGA® | Discover the Official OMEGA Boutique - 1/188 Edward Street QLD in Brisbane, Australia!
Contacts
Call Us
+61731536666
1/188 Edward St, Brisbane City QLD 4000
Hours
- Tuesday11 AM–6 PM
- Wednesday11 AM–6 PM
- Thursday11 AM–6 PM
- Friday11 AM–7 PM
- Saturday10 AM–5 PM
- Sunday11 AM–5 PM
- Monday11 AM–6 PM
Features
- Wheelchair-accessible entrance
- In-store shopping
- Credit cards
- Debit cards
- Mobile payments
Recommended Reviews
Ash Lingwood
03.10.2023
Omega
Service here is amazing. I took my Seamaster in today because a screw on the clasp came loose and jammed the clasp up. I asked for advice on how to rectify or go about having some one do it for me. I gave full disclosure that I didn't even buy the watch from them. They replaced the clasp right there and then. When it comes to Omega, you actually get what you paid for in quality and service.
Tony Martin
30.08.2023
Omega
Thank you Team, the watch is awesome and thank you for your excellent service, from David on the initial phone call to Lucas on the day.
Mick D
29.08.2023
Omega
Fantastic service. Was in to buy a bracelet for my seamaster and they quickly changed it and made it fit perfectly. I was in a small rush due to having to catch a flight but accommodated me so well. Cannot praise the service enough.
G B
17.08.2023
Omega
Great communication and excellent in-store experience from Simon from whom I purchased a new link and had it fitted. I had made the mistake of trusting a jeweller to add links, but they damaged the link so badly it was rendered unusable. This cost me with quite a bit of time and an additional visit to a reputable watchmaker. The lesson learnt was go straight to Omega for any needs you have in regards to your Omega watch.
Brad Jeisman
11.08.2023
Omega
Scott and the Team afford the best Customer service in Brisbane. Visiting the store yesterday for a minor alteration simply reaffirmed that service extends well beyond the initial sale and that it’s world class. If you’re looking at a Omega do not go anywhere else, buy from the Brisbane OB. You’ll not be known or referred to as a Customer but by your name which makes the experience so much better.
Craig Sharp
10.08.2023
Omega
Thank you Lucas Roberts and team at Omega (Edward St) for your outstanding service today. You were patient, precise and refined. You are a credit to your organisation. Outstanding customer service is rare to witness but appears to be engrained in yourself and business culture. I’m very pleased with the purchase. Thank you.
Elliot Priddle
22.07.2023
Omega
Attended this boutique multiple times and have received exemplary service, especially from Simon on the sales team. The discussions and all round love for their time pieces is quite evident when engaging with them. Couldn't recommend them more with their customer service and welcoming environment!
Kurt Schultejohann
21.07.2023
Omega
I went in to buy my first Seamaster Diver 300 from the OMEGA boutique in Brisbane, the customer service was what you would expect from a luxury watch brand, fantastic! The only minor criticism I have was the lack of optional watch straps available in store at the time of my visit, one was the NATO strap and the other was a clasp for the rubber strap. Apart from the small criticism, I am extremely happy with my watch and would highly recommend anyone who is thinking of purchasing an OMEGA to go in and have a look because you won't be disappointed.
Mert Manli
21.07.2023
Omega
I came into this store with a friend to browse some lovely watches. All products were amazing and staff were mostly friendly. Unfortunately, I had the displeasure of interacting with one staff member named Lucas. I was aiming to ask him about a watch in which I had an interest in, yet he decided to walk off and talk to me on the move, something which I found quite unprofessional. He later proceeded to carry himself in a manner that belittled me, and his service was overall poor. I left the store with a sickly feeling in my stomach. Very disappointed!
yogogorillamix
21.07.2023
Omega
Great selection and the staff are very knowledgeable. They let you try on as much as you want in a non-rushed way. Thank you David for looking after me today. Also thank you to Lucas who dealt with me being fussy on the bracelet sizing and clasp position. Good lads.
Add Review
Map
1/188 Edward St, Brisbane City QLD 4000
Omega