SA Demolition & Salvage

Is it possible to given 0 stars. Terrible customer service, non existent communication so drove us elsewhere to find a competent demo company. Couldn't answer the phone or email while we forked out money for temporary fencing with no answer re completing the demo. Waste of time and effort. I've heard they're under new management so hopefully they improve, couldn't be any worse surely.

If I could give this rating a 0 I would. Terrible service, we have been waiting for months to get our house demolished and they never show up when they give us a date. Absolute rubbish.

Never use this company. Some of the worst customer service available. Promise the world but never deliver. When they eventually managed to arrive onsite and start the job many months after they promised to be there, they managed to damage nearly every panel of my fence. When questioned about it they became very hostile and basically said they dont want get involved with the damage they caused and tried to say it must of been vandalism then hung up on me. Everyone I spoke to during this painful interaction was rude, hostile and immediately defensive. Don’t know how they are still in business.

Do not book these people under any circumstances. They are dishonest in their dealings, they do not show up as promised, do not respond to emails, phone calls or texts. They leave their customers in dreadful situations and basically do not care. They are renowned in the industry for this conduct and on top of being extremely unreliable they also have a solid reputation for not knowing what they are actually doing. AVOID AT ALL COSTS there are plenty of reliable, decent, respectful companies to choose from in SA.

Very quick to give you a great quote, and very quick to leave the job unfinished for weeks to months. Was forced to get a different company to do the job after multiple delays and missed starting dates.

The lack of communication from this company after our acceptance of their quite was woeful. No one answered phones, no one confirmed starting dates, no one has been seen. 3 start dates have come and gone and still no work from this company on the demolition of our block. After a four month wait, we have gone elsewhere and the block was cleared a week after contact with another company….. guess what, we still have not heard from them! Wonder if we are still on their whiteboard?? Disappointing!

Called in on a Saturday to be told they are closed come back tomorrow went there the next day (Sunday) sign on gate closed Sundays ffs

SA Demolition and Salvage have some serious deficits when it comes to customer service, professionalism and work ethics.Compliments were compliments are due, The Estimator was fantastic, quick to come to site to inspect, fast quote and was extremely helpful in explain council approval process and abolishments of service.After that it went down hill real quick. The Office Manager never replied to any emails or answered any call. It was impossible to get hold of anyone.When our “booking” was approaching, I took the opportunity to reach out to confirm details, so that I could communicate with the neighbour and explain the intended works.The Site Manager, was never available and when he did answer was rude, and altogether unhelpful.Our Booking started 4 weeks later than intended and took 2 weeks to finish.This delay made me miss my deadlines and now am at the back of the queue for the builder.The Operations Manager reached out, apologised for the delays and offered a discount.As much as the Operations Manager seemed to understand how business worked, he couldn’t not rescue the pathetic performance of their contractors.Damage was done to the neighbours fence and garage and we are waiting on contact to be made to resolve it.

I found this company unprofessional and the fact their communication was poor and their delivery of service was terrible. When they eventually completed the job the block still had rubble left, there was damage to neighbours fences and the footpath was badly cracked. I got them to fix the block but they did not fix anything else and when I had a meeting I was yelled at and threatened with a caveat if I didn't finalise the account. I did negotiate the account but was an unpleasant experience and I could not recommend them to anyone.

Lovely old salvage timbers quite cheap.