Hawking Solar

Hawking Solar provided excellent and professional service throughout the sales, install and post install process. They offered product choice, explained the differences in products and assessed the property location for suitability. Hawking Solar is competitively priced and is a locally based business. The install team was on time, friendly and efficient. They took the time to explain the operation of the inverter, made sure that it was connected to Hawking's panel monitoring system and showed me how to access the online program to enable me to monitor my panel energy generation. Hawking Solar provided the EWR number on the day of install so I could contact my energy provider to arrange connection to my electricity smart meter. This proactive service allows quicker connection for solar feed in, meaning you start saving money sooner. A very professional team, thank you Hawking Solar.

We are very happy with our Solar System purchased and installed by Hawking Electrical in 2017. Keith Butler, the rep from Hawking took us through the process and answered all our many questions in a friendly and professional manner. It is almost a year since the installation and we have had exceptional after sales service and would recommend this company to anyone who is considering installing solar.

Hawking Solar is the best choice I could have made. James from sales knows what he is talking about and instead of just selling a product it was more like working in with me to have the BEST result. It was a challenging job with existing electrical systems in place for the install team to work around, but this was no problem for them. The install team were professional and did quality work. Hands down 5 stars!

Hawkings installed our home Solar System. Their knowledge and understanding of our needs during the design stage ensured we got a quality product that is seeing us today enjoying huge savings in our power bills. They supported this with a highly skilled installation team that considered us the customer during this process. We found the whole experience to be professional and are extremely satisfied. This has been strongly supported by their after sales team who are just a phone call away. Highly recommended.

AVOID!They’re in financial trouble, have poor ethics, poor integrity & don’t respond.We used Hawking as they looked reputable but there’s obviously major problems behind the scenes. They incorrectly installed cabling through a roof sheet lap which caused a leak DIRECTLY ONTO OUR MAIN SWITCH BOARD! Three different roofing companies confirmed Hawking’s error. Hawking kept putting off the repair, so we got a quote ourselves. Hawking’s Operations Manager, Sandeep, agreed in writing to reimburse the several hundred dollars. 6 Months later they’ve not paid and don’t respond. Last we heard from Sandeep he wanted to pay on credit card but then said he didn’t have the funds.

After obtaining quotes from three companies, I had Hawking solar installed a 13kW system for me. Hawking provided not only the best value for money proposal, but also did a fantastic job installing the panels in a professional way. Every step of the way the team communicated professionally to me and kept me informed. I would recommend them to anyone looking for a solar installation

Recently had a solar install done by Hawking. The guys that came and did the install were very professional and did a great job, explained everything well and kept me informed of what was happening throughout the install. So far the system is performing great.Overall very happy with the entire experience. Only negative I can think of was there was a fairly long lead time before the install was completed but that’s me scraping for something to find that wasn’t 100%.

We have our system installed by Hawking and I would recommend them... we haven't had any issues with the system, since day 1 it worked very well. I have to say here if you are looking to install solar panels on your place contact them for a quote BUT make sure everything they offer and tell you is on writing/e-mail so you don't have any surprises as we did. Our Inverter was installed in a different place of what we agreed (they installed outside the house) and took them 3 weeks and lots of e-mails/calls to get it fixed. We could have had a better experience but we are happy now everything is the way we wanted and the way they said it was going to be.

I shopped around quite a bit, gathering about 6 quotes from various solar companies in south east Queensland, and landed on Hawking Solar as the best.From our initial discussion right up until post installation, Hawking Solar was fantastic.Great products, great product knowledge with a no-nonsense, no bulls**t sales pitch. With their modelling systems, you can get a real understanding of the cost-benefit of getting solar (unlike some unsophisticated, inaccurate, back-of-napkin calculations that some of the other cheap solar companies try to sell to you).Overall very happy with the experience, and the system. Would 100% recommend.

A visit from Hawking Solar to quote on a possible Solar System was on time as agreed and very informative. Every question we had was comprehensively answered and followed up with supporting emails and data over the following days.The crew of three who installed the Solar panels were very respectful of our property, clean and neat in their work and clearly explained and demonstrated how the installation would take place. We could not ask for more from them.Hawking Solar Customer Service staff were very prompt, timely and efficient in everything they did and much appreciated.Based on the above and the quality of the product I cannot see why any buyer would use anyone other than Hawking Solar.John M