Arcare Aged Care Malvern East

Si chiede, gentilmente, di fare pervenire, alla Signora Irene Sdraulig, I Saluti e Auguri di Buon Natale e Felice anno Nuovo. La speriamo serena e in salute. Un abbraccio da Laura e Paolo dall'Italia. Grazie

Very rude reception

Staff and care was excellent.

My father has just moved out of Arcare Malvern East (to another home in a more convenient location) which puts us in the unique position to provide a truly unbiased review of this lovely Residential aged care facility.From our first visit to Arcare we were shown such warmth and hospitality, and that continued through the time my dad lived there. The staff are calm, friendly, kind and genuinely care about the lives of residents (and their families alike).The facilities are beautifully decorated - calm and relaxed. The social activities and outings are well-organised (even during Covid). The food (especially the choices, wine and temperature) was very good (and for those who are not familiar, meals become a very important signpost in the lives of residents which is why food is so important).The nursing staff are wonderful - organised, caring, thoughtful and great communication.We are so grateful to the team at Arcare Malvern East (special call out to Hassan, Sean, Lisa, Lisa, Denise, Fifi and Marnie off the top of my head).Highly recommend of course.

GOOD communication

A place to feel at home away from your home" is how the residents at Arcare Malvern East describe their experience. Working here is a heartwarming experience. To look after the elderly

The management and staff of Arcare Malvern East set the standard when it comes to the care of our elders, the staff treat the residents and each other with respect and dignity, Arcare Malvern East deserves their 5 star rating and I would not hesitate to recommend them.

I had the privilege of working at this aged care facility from 2019 to 2021, and it was an exceptional experience. The team was incredibly supportive, and the General Manager, Sean Houghten, was outstanding. His leadership skills and genuine care for both staff and residents created a positive work environment. The facility itself was well-maintained, and the residents were treated with utmost respect and compassion. I highly recommend this workplace for its remarkable team and excellent management.

My Dad loves Arcare Malvern East. The staff treat him in a truly caring manner, which is the most important thing for us. I was very concerned how he'd cope once Mum passed away but he's managed better than I ever expected.

Excellent