Allied Moving Services

We moved with Allied in January 2023. The uplift removalists were rude, complained about the weight of the furniture and dropped our brand-new TV through lack of care. When our furniture arrived, there was damage to a number of items, again clearly through lack of care, that required a claim on our moving insurance provided by Allied. While our claim was eventually approved in mid-February, it is now mid-April and the payment is yet to be processed. No-one will respond to our emails or phone calls and when we do catch one of the team off-guard, they blame technical issues and are told they will have to look into it and get back to us...but never do. The whole process has been stressful and extremely time consuming. I am not one to write bad reviews, in fact I try to celebrate great service as much as possible, however we have been shocked with how poor the service has been and still have no resolution... I hope this review provides constructive feedback that assists Allied with improving the customer service for future customers. I also hope our insurance claim is settled expediently from here...

Tension free services.. thank you so much allied moving services for your help..packaging is very good everything comes safely ..

Allied Moving services were excellent right from the start. They were quick to respond with affordable prices. Very thorough and even gave me time frames of pick up and delivery. Great service, highly recommended them for your moving needs.

I had a small amount(2cubic metres) of household goods moved from SA to Qld. Right from my initial phone enquiry to having the goods delivered I have been extremely impressed with the customer service I experienced. Communication was by far the best I have experienced in a long, long time. All goods arrived in excellent condition, no breakages and arrived in less time than predicted. I would highly recommend Allied without any hesitation. Thankyou Allied. You made it so easy right from the start and as I said I am extremely impressed with service I received, something that doesn’t happen very often these days.

Adelaide crew Overall ok until my teak bench was destroyed. One of the removalists was so rude.The ACT crew were fantastic.

They damaged our screen door and refused to take responsibility.According to the operations manager - at some stage between the movers moving heavy objects passed the door for a few hours and us noticing the damage, some nefarious stranger came up and kicked the door so hard that it damaged it. This strange evil doer didn't vandalise anything else - just the corner of the screen door. This stranger also had a really pointy foot that finished at about a right angle. It couldn't have accidentally been any of the guys moving heavy objects back and forth past the door all day because that would make too much sense and then the office would probably have to stamp a piece of paper or something.

Prices are unbeatable, always cheaper than others. I had a whole full interstate service with them from moving a 1br furniture + car + storage. The car arrive so quick and in original conditions. The packing and unpacking team was super careful, helpful and friendly. Would recommend to everyone even for a small job.P/s: to avoid disappointment always ask (in written) for every single fees they are about to charge before signing the contract.

I asked Allied to come and quote on a removal, they requested 7.30am but no one turned up. Needless to say, I will not be using this company. I would not be able to rely on them keeping their word. They were highly recommended to me too. Very disappointing. No stars if that were an option.

This is the second time we have utilised Allied to move house and couldn't recommend them more highly. Matt came out to give us an on-site quote within 24 hours and always responded promptly to my emails moving forward. Today our movers arrived early and were ready to begin packing before the estimated arrival time which was great. We really appreciate that our bed was disassembled and reassembled to a high standard, as well as our washing machine being connected at the other end. All of our items arrived in the same condition as they had been packed which I expected from our previous transit. Highly recommend!

When moving house, you pay for what you get. Allied really took care of me and were extremely mindful of the fact that I was really stressed and anxious about moving. The removalists assigned to my job were professional and friendly. They were also reassuring and kind and I felt really safe and confident during the move. They put all the cartons in the correct areas. More importantly, Matthew Thompson who deals with sales has excellent customer service. He reassured me every step of the way and was incredibly communicative.