Miranda Family Practice

I'm so glad I found this practice.I couldn't speak higher of Dr Prasanthi Purusothaman. As a young woman, I didn't realise the importance of finding a regular and consistent doctor that I trust and can speak openly with. I've never had a problem with seeing different doctors at a walk-in medical centre out of convenience, but I always felt the pressure with the quick in and out" questions that comes along with that

Miranda Family Practice has cared for my family for the last 9 years. A brilliant team of proactive doctors for the whole family.The treatment room had always been a bonus convenience with beautiful nurses to look after us.

Dr Prasanthi Purusothaman is a holistic doctor who takes a 360 degree approach with her patients, considering traditional evidence-based medicine and natural and complementary therapies as well. She truly listens to her patients, develops a collaborative relationship with her patients, and is by far, the best doctor i have had in my life so far. I highly recommend her.

The reception staff are apalling. The rudest staff i've ever had at any medical centre. The condisending manner in which they speak to every patience is disgraceful. I've been screamed at to wear a mask dispite the fact they do not wear one themselve. Complete hypocrisy. Cathy is the worst of the worst staff.If it wasn't the bulk billing for children, I would not go there.

Miranda Family Practice and their staff including Doctor's, Nurse's, Receptionist's and the Practice Manager are all extremely professional, genuine and eager to help. The staff consists of professionals with extensive clinical expertise, who provide quality care to a high standard and work with you to achieve the best patient outcomes possible.

Rang on Friday afternoon to book an appointment.Was referred to the practice by an existing patient.When asked if I could wait a fortnight I responded by saying no.The receptionist stated they could not be of any assistance and hung up.She did not take my details if there was any cancellation did not ask what my medical condition was did not allow me to speak to a doctor.Telephone conversation lasted no more than 15 seconds.I have ran my own accountancy practice for over 46 years.If any of my employees spoke to a current or prospective client like she did I know what my reaction would have been.You go out of your way to assist people as much as you possible can and treat them with some respect.

The staff here are totally professional, especially during Covid-19. Both doctors and nurses are professional, knowledgable, kind and provide great medical advice. The receptionists are professional and always go out of their way to help patients. I am always able to see a doctor within a few days, and if it is urgent I can get an appointment on the day.

Wife attended to have routine blood test done in her work lunch break. Staff lost her blood forms within 5 minutes of being there, and when they eventually found them, the nurse who does their bloods decided she needed to have her lunch instead. Abysmal! Have been to this practice for 5+ years and this takes the cake.

Incompetent and unethical doctors.Abysmal help for my chronic pain after previous doctor retired was not able to properly manage my condition under the new regime forced to rely on hospitals instead.I would not recommend for any serious conditions.

The staff at Miranda Family Practice are highly professional and provide quality, evidence-based care. The Doctor's are kind and show a genuine interest in your health concerns. The Nurse's provide exceptionally professional care. The Receptionist's and Practice Manager are lovely and eager to help, I can get an appointment within the week and if it's urgent, they try their best to squeeze me in. The Practice has implemented strict Infection Control Guidelines during COVID-19 to ensure you remain safe and healthy during visits.