Pets Paradise Westfield Helensvale Town Centre, 1079/29 Millaroo Dr, Helensvale QLD 4212

Pets Paradise





41 Reviews
  • Monday9 AM–5:30 PM
  • Tuesday9 AM–5:30 PM
  • Wednesday9 AM–5:30 PM
  • Thursday9 AM–7 PM
  • Friday9 AM–5:30 PM
  • Saturday9 AM–5 PM
  • Sunday10 AM–4 PM




Pets Paradise Westfield Helensvale Town Centre, 1079/29 Millaroo Dr, Helensvale QLD 4212




About the Business

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Contacts

Website
Call Us
0755803225
Westfield Helensvale Town Centre, 1079/29 Millaroo Dr, Helensvale QLD 4212

Hours

  • Monday9 AM–5:30 PM
  • Tuesday9 AM–5:30 PM
  • Wednesday9 AM–5:30 PM
  • Thursday9 AM–7 PM
  • Friday9 AM–5:30 PM
  • Saturday9 AM–5 PM
  • Sunday10 AM–4 PM

Features

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • In-store shopping
  • Credit cards




Recommended Reviews

misz ray
02.10.2023
Pets Paradise
One of my close friends bought a pure bred chihuahua for over a grand. Now the dog is almost one and it is 100% a cross breed. I don't understand how you can advertise/sell a dog and claim it is a pure bred chihuahua when it clearly isn't! We are in love with the dog as it is now but had we known when we first bought it we would be taking it back. I hope it doesn't happen to anyone else just everyone be aware before purchasing at this pet shop.
moo moo
09.09.2023
Pets Paradise
PLEASE have a heart and DO NOT BUY PETS FROM PET SHOPS. Boycott this store for all merchandise until they stop selling pets. Don't support puppy farms and backyard breeders. It doesn't matter where they get the pets from, if they're not from a proper rehoming centre like AWL or RSPCA, it only encourages illegal breeding and impromptu buying. All pets are for life and should be a well thought out decision. Support OSCARS LAW and stay away from this store and others like it. Wish I could give a negative star review.
Gary Schafer
15.08.2023
Pets Paradise
I went in yesterday evening to purchase a budgie. I saw some budgies with deformed beaks and pointed it out to staff who dismissively said they need to be trimmed. In the meanwhile these birds are not able to eat properly!
Porsha McLachlan
14.08.2023
Pets Paradise
I bought two male mice from this pet store about a week ago. One had significant injuries due to one or two territorial males been placed with younger males. All had pretty serious respiratory issues. Today one died due to how serious the respiratory infection was, even with treatments of antibiotics. The other seems to be improving. The people that own and work for this store don't care for their animals that they have there; they only care about making money. On another note I have also had several fighter fish die within a few days no matter what I do, of which I bought from this store. I do not recommend buying anything from this pet store.
Alli Faith
11.08.2023
Pets Paradise
Purchased a Budgie from here, wasn’t given much information on the bird just that it was a baby. Took the bird home and had it for 2 days then found it dead in the morning.Called the store to let them know as there was obviously something wrong with the bird.I was immediately interrogated about where it was what was in the cage for it to harm itself.(Nothing besides food /water and a plastic mirror) - She then asked if I have a photo of the dead bird!!!!!i was told by the young girl she would call the manager and call me back.( I get of the phone and explain how odd the call was to family)10 minutes later I get a call and it’s the young girl from the store. She informs me that the manager said I can’t have a refund but I can have a $25 credit towards another Budgie!I was floored! Not once did I ask for a refund I was simply letting them know what had happened incase some other birds were sick!She informed me none of the birds are sick and it must have eaten something in the cage!!Basically accusing me of causing the death of the bird. I did ask her was she accusing me to which she said well the bird wasn’t sick!My son was devastated this had happened and all the store cared about was trying to sell me another bird.Very unprofessional and I regret spending any money there!If I could leave a -5 star review I would!!Do NOT recommend at all!
bearandnala thegoldadors
10.08.2023
Pets Paradise
The puppies are clearly puppymill. And labeled as purebred when they aren’t and sold for a ridiculous price. If you’re thinking “but getting one from there saves them” it may help one dog but it’s just putting more back in their place because you’re only supporting the puppy mills and they will continue. Buy from a good breeder that breeds purebred puppies with good health or if you actually want to help a dog, get one from the shelter.
Audrey Gilrain
04.08.2023
Pets Paradise
This store is so bad it even has to rely on fake 5 star reviews to try and boost its rating (check them out - no narrative and the only review they've ever done is for this store) For the girl that went on about rescuing" them by buying them - this only perpetuates the problem. These dogs need to be taken out of those cages and walked and socialised daily otherwise potential pet owners are buying problems straight up. They need to be microchipped and should come with a vet check certificate. As it is
Howdy !
23.07.2023
Pets Paradise
By far the worst pet store in Queensland. In the summer time, you can see the poor puppies and kittens panting from heat exhaustion or laying in their own water bowls in an attempt to cool down due to the poorly ventilated pens. More often that not, when I walk past their is dry water dishes, dirty pens and old food left over from previous feeds.There are disclaimers that are on the pens that say pets may not grow exactly to form" which I believe highly suggests they come from improper breeding facilities. Just because a dog isn't Pedigree doesn't mean it will not grow to be what it should be. Growth deformities and problems often come from inbreeding. Puppies need to be socialised constantly and need proper human interaction to have a good start at life. Shoppers staring into their cages and taping on the glass is not interaction. These puppies and kittens need more room
Dee Wallace
23.07.2023
Pets Paradise
16 Puppies are in this pet store right now. when are people going to learn not to support these pet stores. The only way puppy farms are going to close down is when people stop buying from these stores. There are so many dog's and puppies in rescue that need adopting but people still choose to support puppy farming by buying from these people. YOU NEED TO STOP NOW.

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Westfield Helensvale Town Centre, 1079/29 Millaroo Dr, Helensvale QLD 4212
Pets Paradise