Pacific Smiles Dental, Epping

When we arrived, the receptionist was out doing her own shopping and so after waiting 15 minutes for someone to appear, she had told us that my appointment was cancelled and given to another person because another member of our family couldn't attend a completely separate booking. The receptionist said she assumed" (her exact words) these people will waste your time

Dr M Varenganayil is one good Dentist…

I wrote this review almost 1 month ago but I could not upload it since the reviews were blocked, that is why the dates do not match.I had to cancel my appointment today Thursday, December 15th at 2.30 in the afternoon because when I got there the receptionist of the place had no idea what dental service I had to do, She made me fill a form and immediately charged me for the service  dental treatment that I was supposed to do, I replied to her saying that the treatment she was charging me was not what I had requested when I had made my Appointment 2 weeks ago, and she insisted in a very bad way  that I should pay.Then the receptionist  went into the dentist's room and she  asked to the dentist and the dentist told her that I was correct and that she was charging me wrong! it is at that moment that the receptionist talks to me again, She explained to me in a very bad way what dental service was like in Australia, unkindly alluding that I was not.  It is for that reason that I decided to leave the place not doing the service because I did not feel confident and that receptionist really does not know how to do her job.Another thing I want to say that the names that appear making excellent service reviews seem a bit strange to me, the names of the people seem invented, not real.

I'm not Australian and I had an issue with a broken retainer no other dental clinic wanted to help or to fix. From the moment I contacted Pacific Smiles Epping, to the moment I left the place, I had the best treatment and experience. The recepcionist was very friendly and found me a spot so I could be attended as soon as possible. Dr Agrawal went above and beyond to help me and to deliver the best service. I ended up doing more than fixing the retainer and left the clinic satisfied and grateful. I'll go back for sure.

Pacific smile clinic. Provide excellent services for oral healthReally. AppreciateAlmighty bless the. Clinic

Very nice clinic, all staff including the dentist, nursing staff and receptionist were welcoming. Highly recommend this clinic and Dr

Had an excellent experience with professional dentist. Good local anaesthetic for a restoration which was needed on a tooth.

Very pleasant experience, professional doctors and front office staff. Clean environment.

The dentist explained in detail about taking care of my teeth.