Bunnings Browns Plains

Other staffs are very friendly but an old lady at counter claimed that a valve that my dad bought comes as separate items and keep checking that monitor of her saying we put multiple things to check out as a single item even it looks exactly same as the picture in the website. When I told her if you are not sure and don’t think it comes as single one please just remove it multiple times, she still tried to check it before reluctantly remove it. The judging stare she gave me right after I stepped into the store is even already too much.

We love Bunnings. But this store has the worst workers in the tools department. They are rude and unhelpful. They have sulky moods and show it. We have asked many times for help with items. And they pass it to the next worker or just shrug their shoulders. The lady at the tools till is very rude. If I see her again I will get her name to post here. She is in the wrong job.The workers in the garden center are amazing!!! Always smiling and helpful.

The best Bunnings I have been to. So many helpful staff! The Cafe was very good too! Great coffee while not excellent but the toasted banana bread was delicious as was the pie! Staff were friendly and helpful!

I love this place, it's my second home!I have completed soooo many diy projects using recycled items around my house combined with products purchased from Bunnings!The staff are always friendly and helpful.They even exchange or refund products if you've lost or chucked out your receipt.There's ample car parking available.Wheel chair access.The cafe is refreshing if you need a break.And thousands of products you need to do your own next diy challenge.(All of my images attached are projects completed using bunnings products including plants and pots, sanding paper and timber varnish, frogs hotel large base pot, fly screen mesh and metal rod, fairy lights)

While it may not be representative of all team members, unfortunately I received the worst customer service from a couple of guys at this store. From comments such as show these poor people what a ***** is" to not bothering to even help me find items - I just had to look them up online myself. I was going to buy a power tool with battery and was told to buy another one. I asked if it can be used wirelessly to which I was told yes. However

Came today to buy the $408 makita lawn mower. I was unable to lift it onto my trolley on my own and went and asked a staff member at the front for help. They intercommed for someone to come help me, and after 10 minutes of waiting in the aisle no one had yet showed up, so I found someone else at a desk for some help and they again intercommed for someone to assist me. Again, I waited 10 minutes and no one has showed up. At this point my toddler was getting irritated and I was panicking a little bit, so once more I found an off shift worker and asked for help, they then went to someone who was on shift and once again they intercommed for assistance. I waited another 10 minutes and at this point I had to leave as my toddler understandably started acting up. I love Bunnings and I completely understand that people are busy doing other things, maybe there needs to be more efficient ways of communication through staff members? I’m not sure. We unfortunately ended up going to trade tools instead and might just do that from now on as they were immediately helpful.

Who doesn't love a Bunnings?? Great plant selection and helpful staff throughout the store.

Had a lady serving at the painting section at Browns Plains Bunnings today approximately 9-930 am. I do regret not finding her name out. She was fantastic! Very helpful. It was a pleasure to be served by this employee. Well done. Thanking you kindly.

The Staff here are Amazing and Attentive, they are very Respectful and know their products very well...This particular stores location is great, Plenty of parking, Its located near Village Square...So if you get hungry theres Cafes and Food just a short walk away.

This is the best Bunnings I've visited, it's absolutely huge! And I mean huge! I'm sure it has whatever you need, in fact there is too much choice which I don't suppose is a bad thing for the consumer. I went in for garden tools and couldn't make up my mind on what to buy as there was so much to choose from! The place was pretty busy but I managed to get through self checkout without queueing which was a bonus. I'll be using this Bunnings as my go to whenever I need anything DIY or garden in the future.