Mortgage Choice Joanne Nugent

Joanne was so professional yet so easy to talk to, she made the entire process seamless! She guided us through the initial stage of what the approval process would entail, she tirelessly answered our questions around our lending options and then stuck by us every step of the way! Joanne exceeded our expectations in every way and we couldn’t recommend her more highly!

Jo was patient with us as we navigated our way back into the property market. She wasn't pushy and gave us time to make the decisions we needed to make.Once we were ready she made the process of identifying the right lender easy.Highly recommend Jo to anyone needing someone in their financial corner".Thanks Jo."

From the very first meeting, we knew we were in good hands. Jo was able to secure us the best rate possible for our circumstances. The renewal of our investment property mortgage was less stressful with Jo in control dealing with the lender. Jo and Kristin always kept us up-to-date during the process. Thank you Jo & Kristin. Highly recommended. Will be in touch when our fixed rate expires :)

Jo is excellent with that she does and made purchasing my first property an easy and seamless process. She answered all my many questions always in a timely manner and explained everything very clearly that made sense to me. I felt comfortable with her expertise and recommendations with finding the right lender for me. Her communication is outstanding and I was updated on every step in the process and with what to expect next.I would recommend her to anyone and would definitely use her in the future. Thanks Jo!

Jo was excellent! The whole process was very easy with great communications and relevant information. Very much appreciated the service.

Joanne is without a doubt the best mortgage broker I have ever worked with (and we have bought and sold a number of times). She is approachable, friendly and responsive - all things that are absolutely essential when going through the stressful home buying process.I am a single parent, with several dependent children, and I was expecting my borrowing capacity to be fairly limited. Due to Joanne's relationships with the lenders, I was able to get a large loan - enough to purchase a home in a great area, with enough space and bedrooms for all my kids to have their own rooms, and close to family support. The approved loan was higher than all the online calculators predicted - without her work I wouldn't have been able to buy our dream place. (And our interest rate is currently sitting around the 5% mark as of April 2023 - a very good rate for this time!)The application process was unbelievably quick and easy. I contacted Joanne on Monday to ask for an assessment of my borrowing capacity - she got back to me with an approximate amount based on the info given by Tuesday morning, and I put an offer in on my place by Tuesday afternoon. The offer was accepted Wednesday, I got all the paperwork back to Joanne by Thursday....and I had an unconditional mortgage approved from my preferred lender before I left work on Friday - 24 hours from paperwork to mortgage has got to be some kind of record!I even asked Joanne to go back to the bank to ask if I could retain some of my savings (thereby increasing the mortgage slightly) and it was approved by the Tuesday!This is my second time working with Joanne as she helped my ex-husband and I with a loan on our previous home - also not an easy process as he was self-employed - and it was likewise an excellent result for us.I am now 6 months in my new home, and I could not be more thankful that I had Joanne on my side throughout the process.Thank you, Joanne!

I could not recommend Jo enough. She has made the process of buying our first home a seamless journey despite tight deadlines and hiccups with our financing. She made an effort to include us in the process when needed and updated my partner and me in a timely manner.From our first meeting to putting in an offer for our house a mere few days later, Jo was incredibly helpful with walking my partner and myself through the process of buying a house as first home buyers. She worked tirelessly after hours and was prompt in responding to our concerns.Jo and Kristin made the loan process run very smoothly and their regular updates throughout the process made sure that we were never too stressed. We are stoked with our new home and truly have both Jo and Kristin to thank!I would recommend Jo and Kristin to anyone considering buying a home.

Joanne made the whole process of buying our home so easy and simple, nothing was too much trouble and she was always available to answer even the simplest of questions. If you want a mortgage broker who is easy to talk to, extremely professional and always has a friendly smile I can’t recommend Joanne enough 10/10We can’t thank you enough Jo.

I found Joanne to be very professional. She gave informative and useful answers to all our questions. We live overseas so it was a pretty complicated mortgage application, but she was responsive and helpful throughout the whole process.

Jo Nugent assisted me to get a mortgage and buy my first home. I found her to be very caring, compassionate and non-judgemental. She was very professional and communicated efficiently. I would definitely recommend her to anyone.