Sheridan Outlet Liverpool

Good quality towels at reasonable prices

First I’d like to say I love shopping at Sheridan , today I walked in the store there where 3 ladies behind the counter a blonde one and two of they with brown hair when I walked in with daughter and my son girlfriend we came to bed linen and pillows and pillows cases what a disaster of customer service they only said hello they where in a deep conversation the 3 of them laughing I went to the back of the store and to one of the beds which is like the quilt cover I called out to her she came then she back behind the counter to have a conversation after that I wanted to buy two pillows I had to walk again to her to ask the price she walked to me and told me a few prices then some else came to the store she said hi to the customer and went back to the customer that is a disgrace I’ve been in sales for 20 years if they girls where working for they would be sacked please take people in customer service who want to help people and make money for your store I left and went to house soon as I went to this store there was only one lady working the customer service was amazing I spent $780 in house that I could shopped in your store today if the ladies you employed gave better service I won’t be back I will be going to house I rang the head office you where closed terrible service:(

Placed an online order from here and had it all cancelled as they were missing an item.Probably better to go into the store and choose .Not all items are great quality or bargain priced.

I was served by a lovely woman named Frances who was so patient and made every effort to address my questions and exchange (quite a few) items for me. After a small hiccup I called back and she was quick to suggest and organise a solution for me. One of the best customer service experiences I’ve had. Frances is an asset to the Sheridan brand. Thank you Frances!

Range a little limited but pretty decent discounts. Staff are friendly and advised to come back when an item would be discounted, rather than paying full price. This is exceptional customer service right there.

Beautiful high quality products that make the home a little bit more indulgent. They have a decent range of stock, although I have seen bigger stores with way more stock. The staff, were also very helpful.

found what we were after at a good price

Got me to sign up and said it comes with $10 credit. Got no credit but I do get heaps of emails. But great store

We recently purchased some Sheridan towels and have to say after use the product fell way short of expectations. The toweling material was thin and just didn't have any guts to it. Highly disappointed. Otherwise, well presented store and responsive staff.

Quality cotton beddings and towels. When not busy shop assistants aren't really assisting. Would line up and waited to pay with no one in front.