Clark Rubber Midland

Waited half an hour for someone to help which I was okay with. I was quoted $400 for the foam I wanted and when I went to the counter to pay I was told the amount was actually $550 because the person had quoted wrong. Very disappointing considering I felt $400 was very overpriced to begin with.

I was welcomed in a kind manner by a young man named Jamie as I needed some foam to be cut. The man was very polite and helpful and was extremely knowledgeable. I highly recommend Clark Rubber Midland!

DO NOT BUY THEIR MATTRESSES!!! Purchased their premium mattress. Was told it was suitable for every day use. Unfortunately it is actually very uncomfortable. Tried to have a discussion with the manager at the time about a return due to the unsuitability of the product but was told that it was my fault for purchasing and there was nothing he can do. Was also then told perhaps I should buy a new bed or one of their mattress Toppers. I wasn't looking for an upsell. I was looking for a resolution to a product that didn't meet my needs. AGAIN DO NOT BUY THEIR MATTRESSES THEY ARE UNCOMFORTABLE!!!!

New owners, new era of poor service. I wasn't greeted when I walked in. Had to seek out for help by less that enthusiastic staff would just standing behind the counter ignoring paying clients. Very disappointing considering the old way it used to be run, I had hopes but they have been let down.

The staff and service at Clarke Rubber Midland was fantastic. Jenny and Zac went out of their way to help us find the product that was suitable to our requirements and cut to our exact specifications. Couldn't be happier.

I had friendly service when in store. I put some products on back order with payment as they didn’t have enough of the product in stock on December 3. Was told it would be a week or two for delivery. Kept phoning after two weeks with no contact from Clark Rubber. Simply told “not here yet” no one attempted to locate the product. One month after ordering I hadn’t been called so I contacted Clark Rubber. I was told it might arrive end of January. No concern from shop staff. The delay is holding up a construction job. Will be seeking a refund and taking my business elsewhere. If initial delivery estimate was 8 weeks I would not have back ordered product.

Worse service asked to take a piece of foam out side to see if it was suitable for the size I had ,my vehicle was parked outside there door ,was told nothing leaves the shop unless paid for ,I tried to explain that it had to fit my motorcycle seat regarding thickness was told in no uncertain terms that it would not leave premises untill paid for ,my vehicle was parked at there door ,shop assistant was having a power trip told me take it or leave it .I walked out not only did they loose a customer,I was also looking to buy foam mattress. No wonder shop can't keep staff I strongly suggest you take your money elsewhere

Sadly the Midland store has gone down hill. The staff never want to serve you. The sales manager" is rude and condescending towards customers and other staff. AND She gave me chemicals for my pool I actually didn't need. I ended up travelling to Jandakot to get the customer service I'm used to. Midland will no longer have my patronage or my families. I'd I could give it 0 stars i would."