Tri Benedict

Fantastic service, fast and reliablealways gives great honest advice and doesn’t try to sell you on unwanted services/products.My dad purchased a laptop for me from this business 9 years ago and This year I called up because the speakers had finally ceased to work; the laptop was often overheating quickly; had problems connecting with my portable speakers and other blue tooth devices and was sluggish in some other areas. I spoke to David on the phone he was very polite and simply explained it may just need a service and a clean to remove dust build-up etc. When I went into the store I spoke to Eric and told him I needed a clean and speaker replacement. I had to insist on the fact I was wanting the speakers replaced even though the laptop is old, this is because Eric doesn’t try to sell you on anything unless you need it. Most places probably wouldn’t have had a problem taking our money and may have insisted upon a whole upgrade. Which probably would end up costing $1000’s and at that point probably would be better just to get a brand new laptop. Eric was honest and explained things in a very uncomplicated manner and my laptop was done surprisingly in a matter of days. Just got it picked up today and it works fantastically. Speakers are in good working order just as if we had purchased the laptop yesterday, blue tooth connected lighting fast with my portable speaker whereas before the cleaning/service it would be slow to connect or would disconnect or drop in n out and the overheating problems seem to have vanished entirely. A big thanks to Eric and his the amazing team at tri benedict honestly don’t think I’d go anywhere else to get laptops/ computers etc and no one I’d trust more with my devices!

Great company, they managed to restore all files on my computer.Very fast turnaround and great communication. They always kept me informed with updates on my computer.Thanks Eric and DavidAndrew Monger – AJM Photography

I left my laptop at Tri Benedict. The cooling fun was very noise and I was afraid that my laptop will be completely damaged if I continue using it. I use my laptop for work and cannot do anything without it, so I need it repaired urgently. I received a call 45 minutes after I walk out the shop, and surprisingly my laptop was ready to collect. Not only that but I was charged much less than the estimated cost because the problem was simpler than expected. Professional and honest people are rare and priceless!!! I am very happy with the job done, and I highly recommend Tri Benedict to family, friends and anyone with computer problems. Thank you for you awesome work!

I expect that these guys are quite experienced in the field but I think the prices are a bit too expensive. I just bought a hdd enclosure for $39, checked online minutes later and found them for $15. Exact same make and model.

After being specifically referred there by another shop that couldn’t repair my Mac they delivered & after going above & beyond honoured their quote.Highly recommended!

Best laptop repairer in Newcastle hands down. Been a loyal customer for years now and the service and expertise are second to none. Rang yesterday just before closing time with a broken-down laptop and an inaccessible university assignment to finish last minute. The guys at Tri got me in the next morning and made my laptop a top priority for the day! Cannot thank the team at Tri Benedict enough for saving me yet again from a lot of heartache and stress.

Fantastic experience from beginning to end. The team at Tri-Benedict were able to retrieve all the data from my son’s dead MacBook, which included his Year 12 work. More importantly, though, they understood how important this was to him, given the extra difficulties being faced by HSC students, and made it a priority. We were back up and running within hours of my initial phone call. I couldn’t recommend these guys more highly.

I have been a customer for more ten years. Have had excellent service in sales and repairs. Always good value for money. Has never tried to upsale me.

Yes, they fixed my computer's problem, but they chipped the corner of the monitor, covered it up with a post-it note with my name on it, and then insisted to carry it to my car so I wouldn't see the damage. I only noticed when I got home and removed the post-it note. They claimed it was cracked before I bought it in. I'll never use them again and advise others not to as well.

The team at Tri Benedict were so prompt and professional when I brought in my busted laptop. They were very good at explaining my hardware issues to me in ways I could easily understand, and gave me the right options and advice to get my laptop working again.Now it's running as smooth as the day I bought it.Thank you!100% recommend.