Perth Cat Hospital

Went there today to have a look Perth Cat Hospital's boarding room for our two cats. Staff there was very friendly and helpful to introduce everything in details. I like the decorations inside and I am sure cats will be loved and cared very well over there when owners are away.

Beware of the pre-boarding costs!! We booked one of our cats in for two nights boarding. But Perth Cat Hospital now insist on a vet consult prior to admission. The cat had been to our regular vet only a month previously, received F5 vaccination, had a wellness check including blood tests, yet that made no difference. Even though we encouraged the admitting staff to contact our vet for clinical notes. In a nutshell, Perth Cat Hospital are happy to ignore the professional opinion of another vet, and charge more for the pre-boarding consult than the boarding itself. This does not make us keen to return when alternatives such as Sage Vet cat hotel offer the same boarding facilities and staffing levels at a lower price without compromising on quality of care.

Vets are patient and professional, no complaints there. However, the clinic policy refuses to provide vet's notes for me to claim for pet insurance. Instead of claiming online and attaching invoice and vet's note (I can't submit the claim without attaching a note), they insisted that I download a PDF claim form, fill out the form, send to them via email, so they can fill out the vet's notes and post it to the insurance company. I did provide my insurance company and policy number after the visits but the lady at front desk wouldn’t process it for me and insisted me to download the paper based form and email to them.Update after 4 months:After the receptionist confirmed that she has posted the claim - it never appears on my claim history nor have I received any rebate from my insurance.

They helped allot for all involved, from pet to family in any way they could, for the best outcome possible.

Highly recommended this vet for your feline children. Our cat Lucifer absolutely hates leaving out apartment and howls the entire time in the car. The second he got inside the cat hospital he calmed down and was chill through the entire visit. Comparing that to other vet visits where he is upset and agitated the entire time, I would definitely never take either of my cats elsewhere ever again. The vet was lovely, very thorough and gave us some helpful advice to make our boy happier and healthier at home.

Our cat Laddy stayed at the cat hospital for 3 months while his dad was in hospital after a stroke . We never worried about him the staff were excellent kept us informed on how he was going at a regular intervale with phone calls and photos. He came home better than when we took him there as he was a bad diabetic he is now in remission his owner is now home with his cat Cant thank them enough all the best and thank you

27 Nov 2021, This is the first time I take my 3-month-old Kitten, Bento, to Perth Cat Hospital.We waited for about 1 Min after arrival and were taken to consult room. (Good time management and efficiency) 2 Veterinarians were helping us. Theirs greetings are so friendly and soft to my kitten. I can feel that my fur kid is welcomed and is taken carefully here.During health check, I kept asking questions. (This is my first time having a cat. So, I got a long questions list.) Veterinarian Renee, (Sorry that I forgot the name of the other Veterinarian) She listened and answered all my questions/concerns with smile.What kind of medication that Bento needs to take. how often, how many. Oral or external. Next regular check appointment. Spaying appointment and etc. Everything is well stated and organised.Speaking of the money. We only have experience with two Vet Clinics. Perth Cat Hospital is Better for sure.I couldn't be more happy and satisfied here.I would definitely recommend Perth Cat Hospital to Cat owners.

The vets here will always look after you kitty! We've always had amazing experiences with them. After only having our cat for a week, we had to take him in cos he ate something. He had to stay over night on a drip, we were so worried about him, but they were updating us on his progress constantly to lessen our worries. We now have had our cats for over a year and the Perth Cat Hospital is the only place we go :) They're always so kind and they keep the best branded cat formula/treats in Australia ❤️

The team at PCH are brilliant - they take the time to listen, have an incredible range and depth of knowledge and deal with my anxious and aggressive cat like absolute stars (now that she's calmed down a bit, Kesha says sorry for being mean to you). I have complete confidence that she gets the best possible care and wouldn't take her anywhere else.