Flannerys Benowa

Almost every single time I’ve entered this store the staff seem unhappy and bothered if I ask them a question. The last few times I’ve come in, the woman who served me was eating food behind the counter and chatting away to her colleague, started scanning my items without saying hello to me and proceeded to wipe her mouth while eating her snacks. I’m probably not the only person who doesn’t want someone dropping crumbs and saliva on the produce I’m buying, even though I’m going to wash it. It also seems like all staff are exempt from wearing a mask. I’ve also read the below reviews, and seems that many people agree. There’s no use in responding to this review to tell me to “come and talk in person”, it just comes across as aggressive, and you also seem rude over your responses. You have certainly lost my business.

Poor services. I purchased some loose rice and grains from the non-prepacked food section. There’s no manufacture date or expire date labels among all these products. When I asked the lady at check out she said there’s no expire dates seemed she doesn’t care or not interested what my concerns are.The vegetables and fruits are always not fresh. I have been shopping there so many times, always found rotten oranges or apples.How they can guarantee the loose grains are within expire date?

Apart from one or two exceptions, the staff here are surly, unprofessional and generally uninterested. This store has a real anti-vax/anti-science vibe. The fresh produce is generally low quality. For example, they sell avocados that don't ripen, and sweet potato with grubs in them. I'm looking forward to Market Organics opening.

Great store, we love going there as the staff is always really nice and helpful.

Whilst product range is good the Covid-19 safe practice appear almost non existent.Have a Thank you for wearing mask" sign at door

Always an awful experience. Unfortunately this is the closest Flannerys to us otherwise we'd go somewhere else. My wife & I actually take it in turns to go in or wait in the car because it's such a pain to have to deal with the staff. Today was my turn, after navigating the store for 10 minutes filling up a basket I made it to the line for the check out. The line was much longer than normal and customers were leaving looking frustrated. When my turn came I was greeted with do you have cash?". Cash? Who carries cash? "Aweeeee

My 2 year old literally just stopped eating anything, and was constantly getting sick from daycare, I went and saw Julie and she recommended a whole bunch of stuff, within 24 hours my daughter's appetite has completely changed and is eating more than ever before. I frequently get tincture made up for my family and they work every time. Highly recommended seeing the girls here they know their stuff

Ok priced - friendly staff always happy to help

Great selection of goods (as for all Flannerys stores) but I've always experienced poor customer service from the people working here. Never welcoming, never friendly and warm, never a smileEDIT: Hi! Yes I understand that with the masks, its only now that i am writing my review which covers the many times I've walked into your store before the whole mask situation. Also, wearing a mask shouldn't have anything to do with simply acknowledging and welcoming customers. A simple hello!" or inkling of warmth would would be nice

Very good natural, healthy and vegan selection. A bit expensive but considering that a lot of their products are rare to find and some hand made its understandable.You will receive a discount if you join as a member and shop there regularly.They also have extremely big discounts around the end of financial tax year time.