Guzman y Gomez - Victoria Point
273 Reviews
$$
- Monday6 am–10 pm
- Tuesday6 am–10 pm
- Wednesday6 am–10 pm
- Thursday6 am–10 pm
- Friday6 am–11 pm
- Saturday6 am–11 pm
- Sunday6 am–10 pm
About the Business
Victoria Point | Guzman y Gomez Mexican Kitchen | Guzman y Gomez Victoria Point provides delicious 100% clean Mexican food using only the best ingredients. Order from our restaurant today!
Contacts
Call Us
+61730776805
Shopping Centre, Corner Cleveland-Redland Bay Rd &, Bunker Rd, Victoria Point QLD 4165
Hours
- Monday6 am–10 pm
- Tuesday6 am–10 pm
- Wednesday6 am–10 pm
- Thursday6 am–10 pm
- Friday6 am–11 pm
- Saturday6 am–11 pm
- Sunday6 am–10 pm
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Toilets
- Credit cards
- Debit cards
- Mobile payments
- Good for kids
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- LGBTQ+ friendly
- Delivery
- Transgender safe space
- Dine-in
- Alcohol
- Beer
- Seating
- Casual
- Groups
- Family friendly
- Takeaway
- Coffee
- Healthy options
- Kids' menu
- Small plates
- Breakfast
- Brunch
- Lunch
- Dinner
- Dessert
- High chairs
- Vegetarian options
- Catering
- Cash only
- No-contact delivery
- Drive-through
Recommended Reviews
Mike Kirk
20.10.2023
Guzman y Gomez - Victoria Point
Today. Hadn’t visited this store for awhile but always loved their food and vibe. First thing I noticed was complimentary condiments station had been done away with - obviously necessary during Covid times… but now just a cost saving measure!?! Have all G&G stores done away with this attractive feature… or just VP?Ordered a small Nachos meal - the one and only menu in the place indicated a total price of $15 - the cashier rang up $17.90…. including a charge of $.50 for sour cream that was never mentioned by me. I let it slide. Went and sat down - meal was out within about 90 seconds… in a bag. Chips just barely warm - took them immediately back to counter and asked for a replacement - hot! Nachos in a similar just warm condition - not good and the corn chips were approaching stale! I then realized that this was no longer the restaurant where I had enjoyed hot & tasty meals in the past. Whilst sitting there eating my very average luke warm nachos and my newly redelivered hot chips I browsed recent reviews on the place and saw that my experience was far from a one off… and of course lots of Holas and rebuttals from the owner about ‘that’s not how they roll’. Gave 2 stars for the great Mexican soft drink. Guess it’s back to Taco Bell ….
Karen del
13.10.2023
Guzman y Gomez - Victoria Point
Always the best service. Fast . Friendly. Smiles eye contact. Consistent great serviceToday Thomas served me and the minute he saw me walk in was about to go somewhere. He stopped smile served and the team got to work like busy bees to complete my order.Well done. My favourite place to go when l go to Victoria point .Karen dell Russell island
Peter Fielding
06.10.2023
Guzman y Gomez - Victoria Point
Overpriced slop assembled by a child.Burrito Bar Loganholme was much better food quality and value for money.Never again gyg....
Cheryl Sroka
26.09.2023
Guzman y Gomez - Victoria Point
ZERO CUSTOMER SERVICE.Ordered a Chicken Salad and a Spicy Vegetable Salad tonight 15/12/22. The Chicken salad was good, no issues. The Spicy Vegetable Salad was missing guacamole and the salad was essentially mescalin mix with a sprinkle of salsa and a hint of onion, and very little Chipotle sauce ,(compared to the 2 previous occasions), which was ordered on the side. We order the sauce on the side as there's not much otherwise. We had issues with this store from day 1, with the guacamole not being included before, but didn't complain. We just gave this store a miss for a while, and drove much farther to the Capalaba store, which also on a few occasions, left off the guacamole. We again tried the Victoria Point Store, and the first 2 orders were good. Tonight's order was again missing the guacamole and the Salad was almost pure mescaIin mix. I rang and Aleshia answered. I asked to speak to the manager. She told me she was the manager. I gave her all the relevant information she asked for, and explained the situation. She immediately took a defensive stance and assured me she had checked both meals. She said we should have checked the meal before leaving.How many people would actually do this at a drive thru at night, and in a hurry, I wonder? She granted that the guacamole may have been missing but assured me the rest of the order was correct as she had personally checked the order. She gave me a full description of the salad which included mushroom and other vegetables which were not present on our salad. She asked for a photo of the salad, which was, of course, eaten. She then stated she was the Shift Leader. I pointed out that she had said she was the Manager, no reply. I said we would not come back to this store. I then spoke sympathetically, acknowledging that it is mustn't be pleasant for her when people complain.She then hung up on me! So, no offer to correct the order, just defence.I feel for the poor staff who are obviously not trained correctly in customer service, but definitely won't be returning.
Stuart Cali
13.09.2023
Guzman y Gomez - Victoria Point
Regularly go to this gyg as I live close by. Ordered food and churros. No churros were in the bag when we got home. Kindly let them know this had happened the next day when I went in and asked what to do if this happens. I was told to call the store when this happens. Told me they couldn’t do anything.You could simply make them and put them in the order.
Katarina Karas
23.08.2023
Guzman y Gomez - Victoria Point
Always had a good experience up until this morning. Ordered breakfast through drive through and couldn’t hear the person over speaker phone.I went over to the window to place my order and got told “next time wait at the speaker.” Explained I couldn’t hear her and she wasn’t apologetic and instead became very rude.I wanted to drive off but unfortunately didn’t have the time to stop else where.Pick up your game- you are working on hospitality!!!!!!!
Doug Douglas
27.07.2023
Guzman y Gomez - Victoria Point
Always enjoy a trip to GyG.Food is always nice.Kids absolutely love the $3 tacos.Staff are always friendly and the atmosphere is great.
Shannon Dale
25.07.2023
Guzman y Gomez - Victoria Point
Just went to order, was extremely busy in drive thru and in store. Decided to order in store 4 meals. The staff was friendly. But when I got home they had packed my order wrong. Was missing a large chips and a regular burrito. This is the 2nd time this has happened. It’s just annoying coz it’s not like you are going to drive back to rectify it. Annoys me too that there is no feedback form or email address where you can contact them. They probs don’t even read these reviews
Siobhan
21.07.2023
Guzman y Gomez - Victoria Point
Don't know what's up with your drive thru lately but twice now i've pre ordered on the app so your staff has had a good hour to prepare my order and yet both times I've been parked up for 15 minutes in the waiting bay watching every other car get their order. Your service used to be great and now it's nearly as bad as Maccas VP.
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Shopping Centre, Corner Cleveland-Redland Bay Rd &, Bunker Rd, Victoria Point QLD 4165
Guzman y Gomez - Victoria Point