Mobile Experts Charlestown

Awesome customer service! The expert advice helped us immensely, would recommend to anybody. Would definitely use again!!!

Do not go here. Wish I could give zero stars. I took my Apple Watch here to get a screen protector. I was told it would be $40 for the protector, application and included a lifetime warranty. After paying I saw them use a machine to cut the protector from a piece of plastic (that should have been my first warning sign). Not even 24 hours after it was applied, it came off while I was vacuuming. I took it back to be replaced. It came off again that night while I was sleeping. I took it back again. The man that served me (James) was very rude and told me it looked like it had been tampered with. He replaced it, but it had bubble under the sides of the protector when he gave it back to me. The plastic they use is like contact plastic, it does not adhere to the shape of the Apple Watch face. Please, please go to Mobile Repair Central instead, where they are very helpful and use a proper curved screen protector that will fit and last.

Excellent customer service. James was able to fix my phone in half an hour at an excellent price. Very experienced lovely staff and would highly recommend mobile express. Thank you James!!

Only giving 1 star as I have to. Don't waste your money here. I should have read the reviews prior to going to them. They may fix your phone at first but they sell cheap products that fail then try and blame it on you when it fails. Stay away from this business they are thief's to say the least. They run a dodgy business.

James is The Man! Super nice, super efficient! Got a glass protector for my daughters iPad and he put it in smoothly and even put it back in it’s difficult protective case for me (bought elsewhere and has always been a struggle!) Thank you James!

Fabulous, friendly and prompt customer service. Very experienced staff who are able to explain the process involved in fixing the problem at a affordable price. Would highly recommend their services.

Terrible experience, i put my laptop in here to have only the battery replaced at the price of $249, it was a relatively quick process to have it put in, but after they told me it would take 7-10 business days it took 4 weeks. I questioned the worker on it and he got quite mad at me, told me it wasn’t his problem and that the man i dealt with prior had put it in wrong, turns out my laptop had been lost in the warehouse that they are fixed in, then found, but they didn’t have any parts in stock so the process was delayed even more, it was quite annoying having to constantly check on my laptop as i need it most days and told that they had no update and still couldn’t find it. When i eventually got my laptop back, they had not shipped my charger back with me and i had to wait 4 more days to even use my laptop as they also had to find my charger and ship it back. After all this i still had to pay full price. I do not recommend this shop and i recommend going anywhere else. I wish i could give 0 stars

They Supplied and fitted my screen protector. One week in and bubbles have developed. Returned to the shop three weeks after installation and manager James rudely dismissed my claim saying they don’t warrant anything less than $60. He proceeds to give me a card with with head office contacts. I call the number and he proceeds to answer the phone in front of me with a smirk on his face. Requested their warranty policies and he proceeds to tell me I am wasting his time during busy Xmas shopping.