The Links Pet Centre - Pet Boarding Brisbane

This is my dog, Bailey’s second stay at The Links as his first was pleasant. This time, it was a total disappointment. Bailey, a golden retriever, checked into The Links with a beautiful fluffy tail (I do have video proof showing him wagging his fluffy tail when led into the retreat by a lady) but checked out with the feathery fur on his tail cut off. It was a straight cut at the tip and some cuttings was spotted around his tail. We were totally shocked seeing this and the lady who was with us didn’t know how this happened but promise she will investigate.I sent an email requesting for an answer but there was no reply. I wrote a follow-up email on the next day and finally got a reply saying my mails had gone to their junk mailbox. I don’t believe as we have numerous emails communication before but it’s ok.What’s more disappointing is the way they reply after their “investigation”. This is what they reply:“no one has cut or touched the feathering on Bailey’s tail whilst he stayed with us. It is not something we even engage in with the animals whilst with us. The only scissors on site are kept in the office for office stationary purposes. Thank you for understanding”What a joke! No proper investigation and not even an apology but want me to understanding this just happened unfortunately and mysteriously.

My beautiful dog has been boarding between.1 to 3 weeks twice a year at The Links pet centre. He comes home very happy and relaxed. He also has been bathed. I wouldn't go any where else

I got to the dog park every day and different times of day, and not once have i seen the dogs walked around the property" like they talk about. Not ever. I have however seen this ute parked outside with dogs inside in cages getting air? You decide. The hydrotherapy pool seems nice and the trainer for it is a good guy

We took our 7month cavoodle, Pikelet to Links Pet Centre to take her swimming and get water confidence. It was amazing. Sean the instructor was absolutely fantastic. Very knowledgeable. Took his time with Pikelet. She loved him. She had a wonderful time. We are going back next week. Thoroughly recommend!!

Such a great place for my baby to swim! Sean and Barbara are so accommodating, Links has the best facilities for pups to swim without having to come into contact with anyone. The pool has a shower at both the entrance and exit with warm water, grass by the pool side to take a breather and even various sized life jackets. I could not recommend enough- not that I want this secret out there hahaPs. I'm sure you can tell by a certain smile how he feels about it!

Great service and, they looked after our fussy dog so well. Best kennel we have found and we will certainly use them again.

Friendly and attentive staff took wonderful care of our 12 year old cat for a week over Christmas. Ate his own food and returned home happy and well-rested. Highly recommend

I boarded my two dogs here for six days while I went on holidays and they were well looked after and came home happy and clean. I defiantly recommend the Links and will be using them in the future. Lovely staff, great facilities and reasonable prices.